Troubleshooting Without Diagnostics

 

 

 

Solving Hard Drive Problems

 

 

 

 

 

Solving Hard Drive Problems

 

 

 

 

 

Problem

Cause

Solution

 

 

 

 

Hard drive error occurs.

Hard disk has bad

1.

In Windows XP, right-click

 

sectors or has failed.

 

Start, click Explore, and

 

 

 

select a drive. Select File >

 

 

 

Properties > Tools. Under

 

 

 

Error-checking, click Check

 

 

 

Now.

 

 

2.

Use a utility to locate and block

 

 

 

usage of bad sectors. If

 

 

 

necessary, reformat the hard

 

 

 

disk.

 

 

 

Disk transaction problem.

Either the directory

In Windows XP, right-click Start,

 

structure is bad or there

click Explore, and select a drive.

 

is a problem with a file.

Select File > Properties > Tools.

 

 

Under Error-checking, click

 

 

Check Now.

 

 

 

Drive not found (identified).

Cable could be loose.

Check cable connections.

 

 

 

 

The system may not

See reconfiguration directions in the

 

have automatically

“Solving Hardware Installation

 

recognized a newly

Problems” section. If the system still

 

installed device.

does not recognize the new device,

 

 

check to see if the device is listed

within Computer Setup. If it is listed, the probable cause is a driver problem. If it is not listed, the probable cause is a hardware problem.

If this is a newly installed drive, enter Computer Setup and try adding a POST delay under Advanced > Power-On.

Troubleshooting Guide

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HP DC5100 manual Solving Hard Drive Problems

DC5100 specifications

The HP DC5100 is a desktop computer that was launched by Hewlett-Packard in the mid-2000s, primarily targeting the business sector and home office users. Its design emphasizes robustness, reliability, and ease of use, which has made it a popular choice among small to medium-sized businesses.

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