Troubleshooting Without Diagnostics
Solving Hard Drive Problems (Continued)Problem | Cause | Solution |
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Drive not found (identified). | Drive jumper settings | If the drive is a Master drive, set the |
(continued) | may be incorrect. | jumper on the back of the drive to |
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| Master or Cable Select. If the drive |
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| is a Slave drive, set the jumper to |
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| Slave or Cable Select. |
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| Drive’s controller is | Run Computer Setup and enable all |
| disabled in Computer | the IDE and SATA controllers in |
| Setup. | Storage > Storage Options. |
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| Drive responds slowly | Run Computer Setup and increase |
| immediately after | the POST Delay in Advanced > |
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Nonsystem disk/NTLDR | The system is trying to | Remove the diskette from the diskette |
missing message. | start from a diskette that | drive. |
| is not bootable. |
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The system is trying to start from the hard drive but the hard drive may have been damaged.
1.Insert a bootable diskette into the diskette drive and restart the computer.
2.Check the hard drive format using fdisk:
If NTFS formatting, use a third party reader to evaluate the drive.
If FAT32 formatting, the hard drive cannot be accessed. Replace the MBR image.
3.If the hard drive is still inaccessible after booting to a diskette and MBR Security is enabled, you may try restoring the previously saved
MBR image. To do so, enter Computer Setup and select
Security > Restore Master Boot Record.www.hp.com | Troubleshooting Guide |