A

access panel, removing 2–7audible codes A–14audio output D–1

audio problems 2–24

B

battery, replacing 2–6beep codes A–14blank screen 2–19booting options

Full Boot A–1Quick Boot A–1

C

CD-ROM or DVD problems 2–39

CMOS

backing up B–1button B–1,B–3clearing and resetting B–3

Configuration Record Utility installing 1–10overview 1–9

running 1–10Customer Support 2–2,2–45

D

date and time display 2–6Diagnostics for Windows

detecting 1–2installing 1–3menu bar 1–5overview 1–1running tests 1–6tool bar 1–5

Index

diskette problems 2–12Drive Key problems 2–41Drive Protection System (DPS)

accessing C–2overview C–1

E

error codes A–1

F

flashing LEDs A–14Full Boot A–1

G

general problems 2–6

H

hard drive problems 2–15

hardware installation problems 2–30helpful hints 2–4

I

Internet access problems 2–41

J

jumper settings 2–16

K

keyboard

error code A–5solving problems 2–28testing 2–4

L

LEDs

blinking power A–14blinking PS/2 keyboard A–14

Troubleshooting Guide

www.hp.com

Index–1