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Troubleshooting

Getting Acquainted Tips

I cannot see anything on the screen

1.Make sure the screen is on Press the power button

2.Make sure the Compaq iPAQ Pocket PC is connected to the AC adapter and the universal cradle

Plug the AC adapter into an outlet

Insert the DC adapter plug into the universal cradle Insert the AC adapter plug into the DC adapter plug

I cannot keep my battery charged

Always keep the Compaq iPAQ Pocket PC connected to a universal cradle or AC adapter when you are not using it

In the backlight settings, slide the bar to the lowest level to conserve the most power

I do not see the charge light blinking when my Compaq iPAQ Pocket PC is connected to the universal cradle

1.Make sure the universal cradle is plugged into an outlet

2.Make sure the bottom of your Compaq iPAQ Pocket PC is pushed firmly into the universal cradle

3.Determine if the unit is fully charged.

The charge light does not blink when the unit is fully charged. From the Start menu, tap Settings

Tap System Tap Power

The backlight keeps turning off

The backlight turns off to conserve power

On the Battery Power tab, change the time the backlight stays on and choose to have the backlight turn on when you touch the screen or push a button

iPAQ Pocket PC H3800 Series Reference Guide

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HP H3800 e manual Troubleshooting, Getting Acquainted Tips