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HP i2000 Other Important Information, Nextel Customer Care, Understanding Status Messages, Status Messages, Message Description

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Other Important Information

About This Section

This section includes the following topics:

Nextel Customer Care	Page 98

Understanding Status Messages	Page 98

Nextel Terms and Conditions of Service	Page 100

Nextel Customer Care

Relax! Nextel Customer Care is here to help. There are lots of features packed into your Nextel Worldwide Service...and into your i2000 phone. But don’t worry. If, after reading this guide, you still have questions about coverage, billing, Nextel Direct Connect or any other service or feature, call us.

International Roaming Customer Care Support: 1(201) 531-5202 (toll free) or

Domestic Customer Care: 1(800) 639-6111 or 611 from your Nextel phone.

We’ll be happy to give you help, explanations and anything else you need to enjoy your Nextel Worldwide Service as soon as possible!

Before you call Nextel Customer Care for service or to resolve an issue, be sure to have your SIM ID number and your model number ready. The SIM ID can be found on the SIM card, and the model number is located on your Nextel phone behind the battery. You’ll want to record these numbers, and keep them handy, so that you can replace the battery prior to making your call.

Understanding Status Messages

You may receive status messages under certain conditions. Before contacting your carrier, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages.

	Status Messages	Message Description

	Number Not in Service	The number that you entered is not valid.

	User Not Available	The phone that you called is either busy, out-
		of-range, or turned off. Please try again later.

	User Not Authorized	The party that you called has not purchased
		this service.

	Please Try Later	This service is temporarily not available.
		Please try again later.

		www.nextel.com
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Contents

Page i2000TM Phone Features Bookmark Table of Contents Phone Mode Table of Contents Nextel WorldwideSM Service Private/Group Mode Customizing the i2000 Phone Accessories Other Important Information Index cxv Introduction Welcome to Nextel® Additional Phone Services* --Includes Call Forwarding, Call Waiting, Alternate Line Service and Three-WayCalling, which lets you conduct conference calls whether you’re in the office or out on travel. Find out more in this section Welcome to Nextel® Questions Nextel Business Solutions International Business Solutions Page Getting Started Batteries Attaching the Battery 2Press down on the bottom of the battery until you hear a click Detaching the Battery 1If the phone is turned on, press funtil the message Powering Off dis- plays Powering Off Turning Your i2000 Phone On/Off Your Phone’s SIM Card Entering the PIN Changing the PIN Unblocking the PIN Disabling the PIN Requirement Enabling the PIN Requirement Keypad Lock Receiving Incoming Calls Receiving New Mail Messages Receiving Voice Mail Receiving Nextel Direct Connect® Calls Activating Your i2000 Phone Your Nextel Phone Status Display Icons Modes and Menus Quick Guide to i2000 Phone Functions Private Mode Group Mode press Creating, Editing and Using Stored Lists Storing Names and Numbers Creating, Editing and Using Stored Lists 20=Phone / Prvt List Enter Name Enter Phone Number name and Spd# Pause Digit Entry •Dial your work number; •Press #while the voice mail greeting is being played; and •Enter your personal PIN to access your messages To create a three-secondpause follow the steps below: Editing Stored List Entries Erasing List Entries Prvt ID) List Edit Erase Entry Erase Phone Mode Phone Calls Displaying Your Phone Number Direct Dial Making Calls From the Stored List Scroll Name Search Speed Dial Turbo Dial Automatic Redial Emergency/Non-EmergencyDial Plus Dialing Turning Mute On/Off Mute On Mute Off Ending a Call Retrieving Missed Calls Reviewing/Storing Received Calls Reviewing/Storing Sent Calls Nextel Voice Mail Service Setting Up Your Voice Mailbox from Within the U.S New Message Indicators About Voice Mail Menus Logging Into Voice Mail Listening Options Listen Now Listen Later Listening Options (Quick Reference List) Listening to New Messages While Overseas Saving/Deleting Messages Choosing Order to Play Unheard Messages Changing Your Password Recording Your Name Recording Your Active Greeting Sample Greeting Automatic Playback Recording and Sending A Message Using Mailbox Numbers Using Group Lists Special Delivery Options Greetings Schedule Activating Your Greeting Schedule Working With Group Lists Creating Group Lists Modifying a Group List Deleting a Group List Message Forwarding Create/Modify Message Forwarding Number Enabling/Disabling Message Forwarding Modify Forwarding Type Time and Date Charts Voice Mail 24-hourMilitary Time Clock Dates Pager Notification Enabling/Disabling Pager Notification Limiting Notification to Specific Times Additional Phone Services Accept Call Decline Call Switching Between Calls Ending the Active Call Turning Off Call Waiting Turning On Call Forward Turning Off Call Forwarding Displaying the Caller’s Name Maintaining Your Privacy with Per-Calland Per-LineBlocking Block What This Setting Does To Set Setting Alternate Line Service (not available on GSM) Selecting the Alternate Line Receiving Calls on Your Alternate Line Page Text and Numeric Paging View a Page Immediately Viewing a Page Later Viewing Stored Pages Web Paging Checking Delivery Status E-MailPaging Numeric Paging Operator Assisted Paging Nextel WorldwideSM Service Nextel Worldwide Service 1Press nuntil you see the “Prgm” menu option 3 Press 5then 5. Press ounder “Ok” 4 Press suntil you see the desired option 6Press ounder “Exit” when finished 57=GSM Network Search Creating Your Phone’s Network Priority List Add New Entry Network List Empty Editing Your Phone’s Network Priority List Erasing An Entry From Your Phone’s Network Priority List Adding New Networks to Your Phone’s Known Network List GSM Network Name Private/Group Mode Nextel Direct Connect® Displaying Your Private ID Turning the Speaker On Turning the Speaker Off Entering the Private ID Selecting a Name from a Stored List Sending a Call Alert 2Press ounder “Alert” “Selecting a Name from a Stored List” on page Alert-Sent Successful” Placing/Clearing a Call Alert in the Queue Responding to a Call Alert within the Queue Naming a Talkgroup Making a Group Call Receiving a Group Call Group-SilentProgramming Turning Group-SilentOn/Off Customizing the i2000 Phone Changing the Display Language Setting the Time and Date Format •To use the 24-hourformat, press ounder “24hr” •To use the DD/MM format, press ounder “DD/MM” Setting the Ringer Volume Setting VibraCall™ Using Vibrate Alert (for all incoming calls and messages) Using Phone, Mail and Group/Prvt Vibrate Option Programming Menus Programming Menus Page Option Menu Option Number Ordering Information Accessories Charging Lithium Ion Batteries Battery Operating Instructions Using the Travel Charger Travel Charger Operating Specifications Using the Cigarette Lighter Adaptor Removing the Cigarette Lighter Adaptor Cigarette Lighter Adaptor Operating Specifications Using the Audio Adaptor Attaching/Detaching the Earpiece Microphone Removing the Audio Adaptor Using the Dash Mount Holder Other Important Information Nextel Customer Care Understanding Status Messages Understanding Status Messages Nextel Terms and Conditions of Service Nextel Terms and Conditions of Service 911or other emergency services Page Safety and General Information Pacemakers Hearing Aids Other Medical Devices Interference to Other Electronic Devices Use While Driving OPERATIONAL CAUTIONS Damaged Antennas Batteries Operational Warnings Blasting Caps and Areas Cleaning and Drying Considerations Antenna Considerations Page Warranty Information Warranty Information III. STATE LAW RIGHTS: IV. HOW TO GET WARRANTY SERVICE: V. WHAT THIS WARRANTY DOES NOT COVER: b.Defects or damage from misuse, accident, water, or neglect VI. PATENT AND SOFTWARE PROVISIONS: NOTE: This Warranty applies in Singapore and the Philippines NOTE: Product Accessories (manufactured by or under license from MOTOROLA) III. HOW TO GET WARRANTY SERVICE: IV. WHAT THIS WARRANTY DOES NOT COVER: V.PATENT AND SOFTWARE PROVISIONS: any such claim, but such defense and payments are conditioned on the following: Patent and Trademark Information Index cxv cxvi cxvii cxviii