Unblocking the PIN

If you forget your PIN and unsuccessfully enter it three times, access to your i2000 phone will be blocked. To unblock the PIN:

a b

PIN Blocked

Call Your

Provider

1Call International Roaming Customer Care at 1(201) 531-5202 or Domestic Customer Care at 1(800) 639-6111 for your PIN Unblocking Key (PUK) code.

2Press any key to display the PIN Unblocking Key (PUK) screen. Make sure no asterisks appear on the screen before you begin to enter the PUK digits.

(To delete asterisk(s) press suntil asterisk(s) are deleted.)

3Enter your PIN Unblocking Key (PUK). As you enter it, the Enter PUK screen appears and an asterisk appears for each character. This prevents others from seeing your PUK. Immediately go to the next step.

a b

Enter PUK **_______

Cancl Ok

4

Press ounder “Ok”.

 

 

 

 

 

 

 

 

 

 

5

At the New PIN screen, enter a new PIN (must be

a

b

 

four to eight characters in length).

 

 

New PIN

 

 

 

 

**_______

 

 

 

 

 

 

 

 

 

 

Cancl

Ok

6Press ounder “Ok”.

7At the Repeat New PIN screen, enter the new PIN again.

8Press ounder “Ok”.

NOTE: If you unsuccessfully enter the PUK number ten times, the SIM card is blocked. If this happens, you will get a message to call your service provider.

www.nextel.com

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