Chapter 6

TR O U B L E S H O O T I N G

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, call your nearest Samsung authorized service center.

Identifying Problems

Problem

Possible Solution

Poor picture

Try another channel.

 

Adjust the antenna.

 

Check all wire connections.

Poor sound quality.

Try another channel.

 

Adjust the antenna.

No picture or sound.

Try another channel.

 

Press the TV/VIDEO button.

 

Make sure the TV is plugged in.

 

Check the antenna connections.

No color, wrong colors or

Make sure the program is broadcast in color.

tints.

Adjust the picture settings.

 

If the set is moved or turned in a different direction,

 

the power should be OFF for at least 30 minutes.

 

Adjust the antenna.

Picture rolls vertically.

Check all wire connections.

The TV operates erratically.

Unplug the TV for 30 seconds, then try operating it again.

 

 

The TV won’t turn on.

Make sure the wall outlet is working.

Blurred or snowy picture,

Check the direction, location and connections of

distorted sound

your antenna.

 

This interference is often due to the use of

 

an indoor antenna.

Remote control malfunctions

Replace the remote control batteries.

 

Clean the upper edge of the remote control

 

(transmission window).

 

Check the battery terminals.

“Check Signal Cable”

Ensure that the signal cable is firmly connected

message.

to the PC sources.

 

Ensure that the PC sources are turned on.

6.1

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HP LTN1765 manual Identifying Problems, Problem Possible Solution