and nx9020 Notebook PC Compaq Presario 2200 Series Notebook
Maintenance and Service Guide
HP Pavilion ze4900 Notebook PC HP Compaq nx9040, nx9030
Document Part Number
Maintenance and Service Guide HP Pavilion ze4900 Notebook PC
HP Compaq nx9040, nx9030, and nx9020 Notebook PC
Compaq Presario 2200 Series Notebook First Edition August
3 Illustrated Parts Catalog
Contents
2 Troubleshooting
1 Product Description
Contents
4 Removal and Replacement Preliminaries
5 Removal and Replacement Procedures
C Screw Listing Index
6 Specifications A Connector Pin Assignments
B Power Cord Set Requirements
Maintenance and Service Guide
Product Description
Options
1.1 Models
Model Naming Conventions
Description
Options
Model Naming Conventions Continued
Maintenance and Service Guide
Description
Taiwan
HP Compaq nx9040, nx9030, and nx9020
Product Description
Product Description
HP Compaq nx9040, nx9030, and nx9020 Continued
Maintenance and Service Guide
Product Description
HP Compaq nx9040, nx9030, and nx9020 Continued
Product Description
Maintenance and Service Guide
HP Compaq nx9040, nx9030, and nx9020 Continued
Product Description
HP Compaq nx9040, nx9030, and nx9020 Continued
Product Description
Maintenance and Service Guide
HP Compaq nx9040, nx9030, and nx9020 Continued
1.2 Features
Full-size Windows keyboard with embedded numeric keypad
Support for the following optical drives
1.3 Resetting the Notebook
1.4 Power Management
Product Description
1.5 External Components
Maintenance and Service Guide
Front and Right-Side Components - HP Pavilion ze4900
Product Description
Front and Right-Side Components HP Pavilion ze4900
Component
Function
1-17
Maintenance and Service Guide
Product Description
Function
Front and Right-Side Components HP Compaq nx9040, nx9030, nx9020
and Compaq Presario
Component
Rear and Left-Side Components - HP Pavilion ze4900
Rear and Left-Side Components
HP Pavilion ze4900, HP Compaq nx9030, nx9020 and Compaq Presario
Maintenance and Service Guide
Component
HP Pavilion ze4900, HP Compaq nx9030, nx9020
and Compaq Presario 2200 Continued
Rear and Left-Side Components
Component
Rear and Left-Side Components HP Compaq nx9040
Maintenance and Service Guide
Rear and Left-Side Components - HP Compaq nx9040
Product Description
Rear and Left-Side Components HP Compaq nx9040 Continued
Component
Function
1-23
Maintenance and Service Guide
Keyboard Components - HP Pavilion ze4900
Product Description
Product Description
Keyboard Components HP Pavilion ze4900
Component
Function
1-25
Maintenance and Service Guide
Product Description
Function
Keyboard Components HP Compaq nx9040, nx9030, nx9020
and Compaq Presario
Component
1-27
Maintenance and Service Guide
Top Components - HP Pavilion ze4900
Product Description
Function
Top Components
HP Pavilion ze4900
Component
1-29
Maintenance and Service Guide
Product Description
Product Description
Top Components HP Compaq nx9040, nx9030, nx9020 and Compaq Presario
Component
Function
1-31
Maintenance and Service Guide
Bottom Components
Product Description
Product Description
Bottom Components
Component
Function
1.6 Design Overview
Maintenance and Service Guide
Troubleshooting
2.1 Computer Setup
Select Exit Exit Saving Changes, and then press enter
Using Computer Setup
Select Exit Load Setup Defaults, and then press enter
2. Select the Main, Security, Advanced, or Tools menu
Maintenance and Service Guide
Selecting from the Main Menu
Main Menu
Troubleshooting
Select
Selecting from the Security Menu
Security Menu
Troubleshooting
Troubleshooting
Selecting from the Advanced Menu
Selecting from the Tools Menu
Advanced Menu
Flowchart
2.2 Troubleshooting Flowcharts
Troubleshooting Flowcharts Overview
Troubleshooting
Go to
Flowchart 2.1-Initial Troubleshooting
Begin troubleshooting
Is there power?
“Flowchart 2.4-No Power Part 3.”
Flowchart 2.2-No Power, Part
Troubleshooting
“Flowchart 2.3-No Power Part 2.”
“Flowchart 2.2-No Power Part 1.”
Flowchart 2.3-No Power, Part
Troubleshooting
Maintenance and Service Guide
Flowchart 2.4-No Power, Part
“Flowchart 2.4-No Power Part 3.”
Flowchart 2.5-No Power, Part
Troubleshooting
Maintenance and Service Guide
system
Flowchart 2.6-No Video, Part
display*?
2-13
Flowchart 2.7-No Video, Part
Troubleshooting
Maintenance and Service Guide
go to “Flowchart 2.12-No OS Loading Diskette Drive.”
Flowchart 2.8-No Operating System OS Loading
Troubleshooting
go to “Flowchart 2.9-No OS Loading, Hard Drive, Part 1.”
2.10-No OS
Flowchart 2.9-No OS Loading, Hard Drive, Part
“Flowchart 2.12-No OS Loading Diskette Drive.”
“Flowchart 2.15-Nonfunctioning Device.”
System Restore
Flowchart 2.10-No OS Loading, Hard Drive, Part
“Flowchart 2.10-No OS Loading, Hard Drive, Part 2.”
Flowchart 2.11-No OS Loading, Hard Drive, Part
Flowchart 2.12-No OS Loading, Diskette Drive
“Flowchart 2.15-Nonfunctioning Device.”
Flowchart 2.13-No OS Loading, CD-ROM or DVD-ROM Drive
Troubleshooting
Maintenance and Service Guide
2-20
Flowchart 2.14-No Audio
Troubleshooting
Maintenance and Service Guide
“Flowchart 2.8-No Operating System OS Loading.”
Flowchart 2.15-Nonfunctioning Device
Troubleshooting
Maintenance and Service Guide
2-22
Flowchart 2.16-Nonfunctioning Keyboard
Troubleshooting
Maintenance and Service Guide
2-23
Flowchart 2.17-Nonfunctioning Pointing Device
Troubleshooting
Maintenance and Service Guide
drivers and reconfigure
Flowchart 2.18-No Network/Modem Connection
Troubleshooting
Maintenance and Service Guide
3.1 Serial Number Location
Illustrated Parts Catalog
Illustrated Parts Catalog
3.2 Notebook Major Components
Maintenance and Service Guide
Notebook Major Components
Item Description
Spare Parts Notebook Major Components
Switch board
Maintenance and Service Guide
Illustrated Parts Catalog
Maintenance and Service Guide
Notebook Major Components
Description
Spare Parts Notebook Major Components Continued
Maintenance and Service Guide
Spare Part
Illustrated Parts Catalog
Maintenance and Service Guide
Notebook Major Components
Number
Maintenance and Service Guide
Spare Parts Notebook Major Components Continued
Item Description
Illustrated Parts Catalog
Maintenance and Service Guide
Notebook Major Components
Spare Parts Notebook Major Components Continued
Wireless LAN antenna cables not illustrated
10 Wireless button boards includes cable
Maintenance and Service Guide
3-10
Maintenance and Service Guide
Notebook Major Components
Illustrated Parts Catalog
Spare Part
16 Battery packs
Maintenance and Service Guide
Spare Parts Notebook Major Components Continued
Illustrated Parts Catalog
3.3 Mass Storage Devices
Maintenance and Service Guide
Mass Storage Devices
Description
Mass Storage Devices Spare Part Number Information
Maintenance and Service Guide
Spare Part
Illustrated Parts Catalog
3.4 Miscellaneous
Spare Parts Miscellaneous not illustrated
Power cords
4.1 Tools Required
Removal and Replacement Preliminaries
Plastic Parts
4.2 Service Considerations
Cables and Connectors
4.3 Preventing Damage to Removable Drives
4.4 Preventing Electrostatic Damage
4.5 Packaging and Transporting Precautions
Use the following grounding precautions at workstations
4.6 Workstation Precautions
4.7 Grounding Equipment and Methods
Antistatic tape Antistatic smocks, aprons, and sleeve protectors
Maintenance and Service Guide
Typical Electrostatic Voltage Levels
Static-Shielding Materials
Removal and Replacement Preliminaries
5.1 Serial Number
Removal and Replacement Procedures
Section
5.2 Disassembly Sequence Chart
Disassembly Sequence Chart
Removal and Replacement Procedures
Section
Disassembly Sequence Chart Continued
Removal and Replacement Procedures
Maintenance and Service Guide
Spare Part Number Information
5.3 Preparing the Notebook for Disassembly
4. Remove the battery pack by following these steps
5. Remove the hard drive by following these steps
Spare Part Number Information
Removing the Hard Drive Bezel
Removal and Replacement Procedures
Maintenance and Service Guide
f. Remove the hard drive bezel
Maintenance and Service Guide
h. Remove the hard drive frame i. Remove the hard drive connector
Reverse the above procedure to reassemble and install the hard drive
Removal and Replacement Procedures
Replacing the Notebook Feet
5.4 Notebook Feet
Removal and Replacement Procedures
Maintenance and Service Guide
5.5 Memory Module
Reverse the above procedure to install a memory module
Spare Part Number Information
5.6 Mini PCI Communications Board
Removing a Mini PCI Communications Board
Spare Part Number Information
5.7 Keyboard Cover
Removal and Replacement Procedures
Maintenance and Service Guide
4. Turn the notebook display-side up with the front panel toward you
5-16
5.8 Keyboard
Removal and Replacement Procedures
Spare Part Number Information
Releasing the Keyboard
6. Remove the keyboard
Reverse the above procedure to install the keyboard
Removal and Replacement Procedures
Maintenance and Service Guide
Removing the Switch Board
5.9 Switch Board
7. Remove the switch board
Removing the Speakers
5.10 Speakers
Removing the Optical Drive
5.11 Optical Drive
Spare Part Number Information
Spare Part Number Information
5.12 Display Assembly
Removal and Replacement Procedures
Maintenance and Service Guide
5-24
Removing the Wireless Antenna Boards
Removal and Replacement Procedures
Maintenance and Service Guide
5. Disconnect the display cable 1 from the system board
Removing the Display Assembly Screws
Removal and Replacement Procedures
Maintenance and Service Guide
Maintenance and Service Guide
Reverse the above procedure to install the display assembly
Removing the Display Assembly
Removal and Replacement Procedures
Spare Part Number Information
5.13 Top Cover
Speakers Section
Removing the Top Cover Screws
6. Turn the notebook top-side up with the rear panel toward you
10. Lift the top cover straight up and remove it
Reverse the above procedure to install the top cover
Removal and Replacement Procedures
Maintenance and Service Guide
Spare Part Number Information
5.14 Heat Sink
Removal and Replacement Procedures
Maintenance and Service Guide
2. Disconnect the fan cable 1 from the system board
Spare Part Number Information
5.15 Processor
Removal and Replacement Procedures
Maintenance and Service Guide
3. Lift the processor 2 straight up and remove it
Reverse the above procedure to install the processor
Removal and Replacement Procedures
Maintenance and Service Guide
Speakers Section
5.16 Wireless Button Board
Spare Part Number Information
Removing the Wireless Button Board
2. Disconnect the wireless button board cable 1 from the system board
4. Remove the wireless button board
Reverse the above procedure to install the wireless button board
Speakers Section
5.17 Diskette Drive
Spare Part Number Information
4. Remove the diskette drive
Reverse the above procedure to install the diskette drive
Removal and Replacement Procedures
Maintenance and Service Guide
Speakers Section
5.18 Diskette Drive Cover
Spare Part Number Information
3. Remove the diskette drive cover
Reverse the above procedure to install the diskette drive cover
Removal and Replacement Procedures
Maintenance and Service Guide
Speakers Section
5.19 System Board
Spare Part Number Information
Removing the System Board Screws
Step 6 applies only to HP Pavilion ze4900, HP Compaq nx9030 and nx9020, and Compaq Presario 2200 notebook models
5-44
Removal and Replacement Procedures
Maintenance and Service Guide
Step 7 applies only to HP Compaq nx9040 models
10. Slide the system board away from the base enclosure at an angle
Stand-alone power requirements
Specifications
Notebook
Dimensions
Relative humidity noncondensing
Specifications
Notebook Continued
Temperature
Pixel resolution
15.0-inch, XGA, TFT Display
Specifications
Dimensions
Pixel resolution
14.1-inch, XGA, TFT Display
Specifications
Dimensions
Maintenance and Service Guide
4200-rpm Hard Drives
Specifications
Dimensions
Energy
Primary 6-cell, Li-Ion Battery Pack
Specifications
Dimensions
Maintenance and Service Guide
Optional 8-cell, Li-Ion Battery Pack
Specifications
Dimensions
Applicable disk
24X Max DVD+RW/R and CD-RW Drive
Specifications
Access time
Maintenance and Service Guide
24X Max DVD/CD-RW Combo Drive
Specifications
Access time
Startup time
24X Max DVD/CD-RW Combo Drive Continued
Specifications
Data transfer rate
Maintenance and Service Guide
8X MAX DVD-ROM Drive
Specifications
Access time
Data transfer rate
8X MAX DVD-ROM Drive Continued
System DMA
Specifications
Hardware IRQ
System Interrupts
Specifications
Maintenance and Service Guide
System Function
System Interrupts Continued
Specifications
Hardware IRQ
I/O Address hex
System I/O Addresses
Specifications
Maintenance and Service Guide
6-16
System I/O Addresses Continued
Specifications
I/O Address hex
I/O Address hex
Specifications
Maintenance and Service Guide
System I/O Addresses Continued
Memory Address
System Memory Map
Specifications
Size
Signal
Connector Pin Assignments
Table A-1 Universal Serial Bus
Signal
Signal
Table A-2 RJ-45 Network
Table A-3 S-Video
Connector Pin Assignments
Signal
Table A-4 External Monitor
Connector Pin Assignments
Signal
Signal
Table A-5 RJ-11 Modem
Table A-6 Audio-In Microphone
Connector Pin Assignments
Signal
Table A-7 Audio-Out Headphone
Connector Pin Assignments
Signal
Signal
Table A-8 Parallel
Connector Pin Assignments
Signal
Signal
Table A-9 Serial
Connector Pin Assignments
Signal
General Requirements
Power Cord Set Requirements
3-Conductor Power Cord Set
Country
3-Conductor Power Cord Set Requirements
Country-Specific Requirements
Power Cord Set Requirements
Country
3-Conductor Power Cord Set Requirements Continued
Power Cord Set Requirements
Maintenance and Service Guide
Maintenance and Service Guide
Screw Listing
Screw Listing
Table C-1 Phillips PM2.0×6.0 Screw
Where used
Phillips M2.0×6.0 Screw Locations
Phillips M2.0×6.0 Screw Locations
Table C-1 Phillips PM2.0×6.0 Screw Continued
Where used
Maintenance and Service Guide
Screw Listing
Where used
Table C-1 Phillips PM2.0×6.0 Screw Continued
Phillips M2.0×6.0 Screw Locations
Phillips M2.0×6.0 Screw Locations
Where used
Maintenance and Service Guide
Table C-1 Phillips PM2.0×6.0 Screw Continued
Phillips M1.5×5.0 Shoulder Screw and PM2.5×4.0 Screw Locations
Table C-2 Phillips PM1.5×5.0 Shoulder Screw and PM2.5×4.0 Screw
Where used
Where used
Phillips M2.0×4.0 Screw Locations
Table C-3 Phillips PM2.0×4.0 Screw
Where used
Maintenance and Service Guide
Screw Listing
Table C-3 Phillips PM2.0×4.0 Screw Continued
Where used
Phillips M2.0×4.0 Screw Locations
Phillips M2.0×4.0 Screw Locations
Where used
Maintenance and Service Guide
Table C-3 Phillips PM2.0×4.0 Screw Continued
Screw Listing
Where used
Table C-3 Phillips PM2.0×4.0 Screw Continued
Phillips M2.0×4.0 Screw Locations
Phillips M2.0×3.0 Screw Locations
Table C-4 Phillips PM2.0×3.0 Screw
Where used
Maintenance and Service Guide
Screw Listing
Table C-4 Phillips PM2.0×3.0 Screw Continued
Where used
Phillips M2.0×3.0 Screw Locations
Phillips M2.0×8.0 Screw Locations
Table C-5 Phillips PM2.0×8.0 Screw
Where used
Maintenance and Service Guide
Screw Listing
Table C-5 Phillips PM2.0×8.0 Screw Continued
Where used
Phillips M2.0×8.0 Screw Locations
Phillips M2.0×5.0 Screw Locations
Table C-6 Phillips PM2.0×5.0 Screw
Where used
Maintenance and Service Guide
Screw Listing
Table C-7 Phillips PM1.5×5.0 Screw
Where used
Phillips M1.5×5.0 Screw Locations
Phillips M2.0×9.0 Screw Locations
Table C-8 Phillips PM2.0×9.0 Screw
Where used
Maintenance and Service Guide
Screw Listing
Table C-9 HM5.0×9.0 Screwlock
Where used
HM5.0×9.0 Screwlock Locations - HP Compaq nx9040 Notebook Models
Screw Listing
Table C-9 HM5.0×9.0 Screwlock Continued
Where used
Maintenance and Service Guide
Screw Listing
Table C-10 Phillips PM1.5×12.0 Screw
Where used
Phillips M1.5×12.0 Screw Locations
Index
Page
Page
Page