HP Pavilion ze4900 Notebook PC HP Compaq nx9040, nx9030
Maintenance and Service Guide
and nx9020 Notebook PC Compaq Presario 2200 Series Notebook
Maintenance and Service Guide HP Pavilion ze4900 Notebook PC
HP Compaq nx9040, nx9030, and nx9020 Notebook PC
Compaq Presario 2200 Series Notebook First Edition August
Document Part Number
Contents
2 Troubleshooting
1 Product Description
3 Illustrated Parts Catalog
5 Removal and Replacement Procedures
4 Removal and Replacement Preliminaries
Contents
B Power Cord Set Requirements
6 Specifications A Connector Pin Assignments
C Screw Listing Index
Product Description
Maintenance and Service Guide
1.1 Models
Model Naming Conventions
Description
Options
Model Naming Conventions Continued
Maintenance and Service Guide
Description
Options
Product Description
HP Compaq nx9040, nx9030, and nx9020
Taiwan
Maintenance and Service Guide
HP Compaq nx9040, nx9030, and nx9020 Continued
Product Description
HP Compaq nx9040, nx9030, and nx9020 Continued
Product Description
HP Compaq nx9040, nx9030, and nx9020 Continued
Maintenance and Service Guide
Product Description
HP Compaq nx9040, nx9030, and nx9020 Continued
Product Description
HP Compaq nx9040, nx9030, and nx9020 Continued
Maintenance and Service Guide
Product Description
1.2 Features
Full-size Windows keyboard with embedded numeric keypad
Support for the following optical drives
1.3 Resetting the Notebook
1.4 Power Management
1.5 External Components
Maintenance and Service Guide
Front and Right-Side Components - HP Pavilion ze4900
Product Description
Front and Right-Side Components HP Pavilion ze4900
Component
Function
Product Description
Product Description
Maintenance and Service Guide
1-17
Front and Right-Side Components HP Compaq nx9040, nx9030, nx9020
and Compaq Presario
Component
Function
Rear and Left-Side Components
HP Pavilion ze4900, HP Compaq nx9030, nx9020 and Compaq Presario
Maintenance and Service Guide
Rear and Left-Side Components - HP Pavilion ze4900
HP Pavilion ze4900, HP Compaq nx9030, nx9020
and Compaq Presario 2200 Continued
Rear and Left-Side Components
Component
Rear and Left-Side Components HP Compaq nx9040
Maintenance and Service Guide
Rear and Left-Side Components - HP Compaq nx9040
Component
Rear and Left-Side Components HP Compaq nx9040 Continued
Component
Function
Product Description
Maintenance and Service Guide
Keyboard Components - HP Pavilion ze4900
Product Description
1-23
Keyboard Components HP Pavilion ze4900
Component
Function
Product Description
Product Description
Maintenance and Service Guide
1-25
Keyboard Components HP Compaq nx9040, nx9030, nx9020
and Compaq Presario
Component
Function
Maintenance and Service Guide
Top Components - HP Pavilion ze4900
Product Description
1-27
Top Components
HP Pavilion ze4900
Component
Function
Product Description
Maintenance and Service Guide
1-29
Top Components HP Compaq nx9040, nx9030, nx9020 and Compaq Presario
Component
Function
Product Description
Maintenance and Service Guide
Bottom Components
Product Description
1-31
Bottom Components
Component
Function
Product Description
1.6 Design Overview
2.1 Computer Setup
Troubleshooting
Maintenance and Service Guide
Using Computer Setup
Select Exit Load Setup Defaults, and then press enter
2. Select the Main, Security, Advanced, or Tools menu
Select Exit Exit Saving Changes, and then press enter
Selecting from the Main Menu
Main Menu
Troubleshooting
Maintenance and Service Guide
Selecting from the Security Menu
Security Menu
Troubleshooting
Select
Selecting from the Advanced Menu
Selecting from the Tools Menu
Advanced Menu
Troubleshooting
2.2 Troubleshooting Flowcharts
Troubleshooting Flowcharts Overview
Troubleshooting
Flowchart
Flowchart 2.1-Initial Troubleshooting
Begin troubleshooting
Is there power?
Go to
Flowchart 2.2-No Power, Part
Troubleshooting
“Flowchart 2.3-No Power Part 2.”
“Flowchart 2.4-No Power Part 3.”
Flowchart 2.3-No Power, Part
Troubleshooting
Maintenance and Service Guide
“Flowchart 2.2-No Power Part 1.”
Flowchart 2.4-No Power, Part
Flowchart 2.5-No Power, Part
Troubleshooting
Maintenance and Service Guide
“Flowchart 2.4-No Power Part 3.”
display*?
Flowchart 2.6-No Video, Part
system
Flowchart 2.7-No Video, Part
Troubleshooting
Maintenance and Service Guide
2-13
Flowchart 2.8-No Operating System OS Loading
Troubleshooting
go to “Flowchart 2.9-No OS Loading, Hard Drive, Part 1.”
go to “Flowchart 2.12-No OS Loading Diskette Drive.”
Flowchart 2.9-No OS Loading, Hard Drive, Part
“Flowchart 2.12-No OS Loading Diskette Drive.”
“Flowchart 2.15-Nonfunctioning Device.”
2.10-No OS
Flowchart 2.10-No OS Loading, Hard Drive, Part
System Restore
Flowchart 2.11-No OS Loading, Hard Drive, Part
“Flowchart 2.10-No OS Loading, Hard Drive, Part 2.”
Flowchart 2.12-No OS Loading, Diskette Drive
Flowchart 2.13-No OS Loading, CD-ROM or DVD-ROM Drive
Troubleshooting
Maintenance and Service Guide
“Flowchart 2.15-Nonfunctioning Device.”
Flowchart 2.14-No Audio
Troubleshooting
Maintenance and Service Guide
2-20
Flowchart 2.15-Nonfunctioning Device
Troubleshooting
Maintenance and Service Guide
“Flowchart 2.8-No Operating System OS Loading.”
Flowchart 2.16-Nonfunctioning Keyboard
Troubleshooting
Maintenance and Service Guide
2-22
Flowchart 2.17-Nonfunctioning Pointing Device
Troubleshooting
Maintenance and Service Guide
2-23
Flowchart 2.18-No Network/Modem Connection
Troubleshooting
Maintenance and Service Guide
drivers and reconfigure
Illustrated Parts Catalog
3.1 Serial Number Location
3.2 Notebook Major Components
Maintenance and Service Guide
Notebook Major Components
Illustrated Parts Catalog
Spare Parts Notebook Major Components
Switch board
Maintenance and Service Guide
Item Description
Notebook Major Components
Maintenance and Service Guide
Illustrated Parts Catalog
Spare Parts Notebook Major Components Continued
Maintenance and Service Guide
Spare Part
Description
Notebook Major Components
Maintenance and Service Guide
Illustrated Parts Catalog
Maintenance and Service Guide
Spare Parts Notebook Major Components Continued
Item Description
Number
Notebook Major Components
Maintenance and Service Guide
Illustrated Parts Catalog
Wireless LAN antenna cables not illustrated
10 Wireless button boards includes cable
Maintenance and Service Guide
Spare Parts Notebook Major Components Continued
Maintenance and Service Guide
Notebook Major Components
Illustrated Parts Catalog
3-10
16 Battery packs
Maintenance and Service Guide
Spare Parts Notebook Major Components Continued
Spare Part
3.3 Mass Storage Devices
Maintenance and Service Guide
Mass Storage Devices
Illustrated Parts Catalog
Mass Storage Devices Spare Part Number Information
Maintenance and Service Guide
Spare Part
Description
3.4 Miscellaneous
Spare Parts Miscellaneous not illustrated
Power cords
Illustrated Parts Catalog
Removal and Replacement Preliminaries
4.1 Tools Required
Cables and Connectors
4.2 Service Considerations
Plastic Parts
4.3 Preventing Damage to Removable Drives
4.5 Packaging and Transporting Precautions
4.4 Preventing Electrostatic Damage
4.7 Grounding Equipment and Methods
4.6 Workstation Precautions
Use the following grounding precautions at workstations
Antistatic tape Antistatic smocks, aprons, and sleeve protectors
Typical Electrostatic Voltage Levels
Static-Shielding Materials
Removal and Replacement Preliminaries
Maintenance and Service Guide
Removal and Replacement Procedures
5.1 Serial Number
5.2 Disassembly Sequence Chart
Disassembly Sequence Chart
Removal and Replacement Procedures
Section
Disassembly Sequence Chart Continued
Removal and Replacement Procedures
Maintenance and Service Guide
Section
5.3 Preparing the Notebook for Disassembly
Spare Part Number Information
4. Remove the battery pack by following these steps
Spare Part Number Information
5. Remove the hard drive by following these steps
Removal and Replacement Procedures
Maintenance and Service Guide
f. Remove the hard drive bezel
Removing the Hard Drive Bezel
h. Remove the hard drive frame i. Remove the hard drive connector
Reverse the above procedure to reassemble and install the hard drive
Removal and Replacement Procedures
Maintenance and Service Guide
5.4 Notebook Feet
Removal and Replacement Procedures
Maintenance and Service Guide
Replacing the Notebook Feet
5.5 Memory Module
Reverse the above procedure to install a memory module
5.6 Mini PCI Communications Board
Spare Part Number Information
Removing a Mini PCI Communications Board
5.7 Keyboard Cover
Removal and Replacement Procedures
Maintenance and Service Guide
Spare Part Number Information
4. Turn the notebook display-side up with the front panel toward you
5.8 Keyboard
Removal and Replacement Procedures
Spare Part Number Information
5-16
Releasing the Keyboard
Reverse the above procedure to install the keyboard
Removal and Replacement Procedures
Maintenance and Service Guide
6. Remove the keyboard
5.9 Switch Board
Removing the Switch Board
7. Remove the switch board
5.10 Speakers
Removing the Speakers
Spare Part Number Information
5.11 Optical Drive
Removing the Optical Drive
5.12 Display Assembly
Removal and Replacement Procedures
Maintenance and Service Guide
Spare Part Number Information
Removing the Wireless Antenna Boards
Removal and Replacement Procedures
Maintenance and Service Guide
5-24
Removing the Display Assembly Screws
Removal and Replacement Procedures
Maintenance and Service Guide
5. Disconnect the display cable 1 from the system board
Reverse the above procedure to install the display assembly
Removing the Display Assembly
Removal and Replacement Procedures
Maintenance and Service Guide
Speakers Section
5.13 Top Cover
Spare Part Number Information
Removing the Top Cover Screws
6. Turn the notebook top-side up with the rear panel toward you
Reverse the above procedure to install the top cover
Removal and Replacement Procedures
Maintenance and Service Guide
10. Lift the top cover straight up and remove it
5.14 Heat Sink
Removal and Replacement Procedures
Maintenance and Service Guide
Spare Part Number Information
2. Disconnect the fan cable 1 from the system board
5.15 Processor
Removal and Replacement Procedures
Maintenance and Service Guide
Spare Part Number Information
Reverse the above procedure to install the processor
Removal and Replacement Procedures
Maintenance and Service Guide
3. Lift the processor 2 straight up and remove it
Spare Part Number Information
5.16 Wireless Button Board
Speakers Section
2. Disconnect the wireless button board cable 1 from the system board
4. Remove the wireless button board
Reverse the above procedure to install the wireless button board
Removing the Wireless Button Board
Spare Part Number Information
5.17 Diskette Drive
Speakers Section
Reverse the above procedure to install the diskette drive
Removal and Replacement Procedures
Maintenance and Service Guide
4. Remove the diskette drive
Spare Part Number Information
5.18 Diskette Drive Cover
Speakers Section
Reverse the above procedure to install the diskette drive cover
Removal and Replacement Procedures
Maintenance and Service Guide
3. Remove the diskette drive cover
Spare Part Number Information
5.19 System Board
Speakers Section
Removing the System Board Screws
Step 6 applies only to HP Pavilion ze4900, HP Compaq nx9030 and nx9020, and Compaq Presario 2200 notebook models
Removal and Replacement Procedures
Maintenance and Service Guide
Step 7 applies only to HP Compaq nx9040 models
5-44
10. Slide the system board away from the base enclosure at an angle
Specifications
Notebook
Dimensions
Stand-alone power requirements
Specifications
Temperature
Notebook Continued
Relative humidity noncondensing
15.0-inch, XGA, TFT Display
Specifications
Dimensions
Pixel resolution
14.1-inch, XGA, TFT Display
Specifications
Dimensions
Pixel resolution
4200-rpm Hard Drives
Specifications
Dimensions
Operating temperature
Primary 6-cell, Li-Ion Battery Pack
Specifications
Dimensions
Temperature
Optional 8-cell, Li-Ion Battery Pack
Specifications
Dimensions
Temperature
24X Max DVD+RW/R and CD-RW Drive
Specifications
Access time
Applicable disk
24X Max DVD/CD-RW Combo Drive
Specifications
Access time
Maintenance and Service Guide
24X Max DVD/CD-RW Combo Drive Continued
Specifications
Data transfer rate
Startup time
8X MAX DVD-ROM Drive
Specifications
Access time
Maintenance and Service Guide
8X MAX DVD-ROM Drive Continued
System DMA
Specifications
Data transfer rate
System Interrupts
Specifications
Maintenance and Service Guide
Hardware IRQ
System Interrupts Continued
Specifications
Hardware IRQ
System Function
System I/O Addresses
Specifications
Maintenance and Service Guide
I/O Address hex
System I/O Addresses Continued
Specifications
I/O Address hex
6-16
Specifications
Maintenance and Service Guide
System I/O Addresses Continued
I/O Address hex
System Memory Map
Specifications
Size
Memory Address
Connector Pin Assignments
Table A-1 Universal Serial Bus
Signal
Signal
Table A-2 RJ-45 Network
Table A-3 S-Video
Connector Pin Assignments
Signal
Table A-4 External Monitor
Connector Pin Assignments
Signal
Signal
Table A-5 RJ-11 Modem
Table A-6 Audio-In Microphone
Connector Pin Assignments
Signal
Table A-7 Audio-Out Headphone
Connector Pin Assignments
Signal
Signal
Table A-8 Parallel
Connector Pin Assignments
Signal
Signal
Table A-9 Serial
Connector Pin Assignments
Signal
Signal
3-Conductor Power Cord Set
Power Cord Set Requirements
General Requirements
3-Conductor Power Cord Set Requirements
Country-Specific Requirements
Power Cord Set Requirements
Country
3-Conductor Power Cord Set Requirements Continued
Power Cord Set Requirements
Maintenance and Service Guide
Country
Screw Listing
Maintenance and Service Guide
Table C-1 Phillips PM2.0×6.0 Screw
Where used
Phillips M2.0×6.0 Screw Locations
Screw Listing
Table C-1 Phillips PM2.0×6.0 Screw Continued
Where used
Maintenance and Service Guide
Phillips M2.0×6.0 Screw Locations
Where used
Table C-1 Phillips PM2.0×6.0 Screw Continued
Phillips M2.0×6.0 Screw Locations
Screw Listing
Where used
Maintenance and Service Guide
Table C-1 Phillips PM2.0×6.0 Screw Continued
Phillips M2.0×6.0 Screw Locations
Table C-2 Phillips PM1.5×5.0 Shoulder Screw and PM2.5×4.0 Screw
Where used
Where used
Phillips M1.5×5.0 Shoulder Screw and PM2.5×4.0 Screw Locations
Table C-3 Phillips PM2.0×4.0 Screw
Where used
Maintenance and Service Guide
Phillips M2.0×4.0 Screw Locations
Table C-3 Phillips PM2.0×4.0 Screw Continued
Where used
Phillips M2.0×4.0 Screw Locations
Screw Listing
Where used
Maintenance and Service Guide
Table C-3 Phillips PM2.0×4.0 Screw Continued
Phillips M2.0×4.0 Screw Locations
Where used
Table C-3 Phillips PM2.0×4.0 Screw Continued
Phillips M2.0×4.0 Screw Locations
Screw Listing
Table C-4 Phillips PM2.0×3.0 Screw
Where used
Maintenance and Service Guide
Phillips M2.0×3.0 Screw Locations
Table C-4 Phillips PM2.0×3.0 Screw Continued
Where used
Phillips M2.0×3.0 Screw Locations
Screw Listing
Table C-5 Phillips PM2.0×8.0 Screw
Where used
Maintenance and Service Guide
Phillips M2.0×8.0 Screw Locations
Table C-5 Phillips PM2.0×8.0 Screw Continued
Where used
Phillips M2.0×8.0 Screw Locations
Screw Listing
Table C-6 Phillips PM2.0×5.0 Screw
Where used
Maintenance and Service Guide
Phillips M2.0×5.0 Screw Locations
Table C-7 Phillips PM1.5×5.0 Screw
Where used
Phillips M1.5×5.0 Screw Locations
Screw Listing
Table C-8 Phillips PM2.0×9.0 Screw
Where used
Maintenance and Service Guide
Phillips M2.0×9.0 Screw Locations
Table C-9 HM5.0×9.0 Screwlock
Where used
HM5.0×9.0 Screwlock Locations - HP Compaq nx9040 Notebook Models
Screw Listing
Table C-9 HM5.0×9.0 Screwlock Continued
Where used
Maintenance and Service Guide
Screw Listing
Table C-10 Phillips PM1.5×12.0 Screw
Where used
Phillips M1.5×12.0 Screw Locations
Screw Listing
Index
Page
Page
Page