HP ZE4900 Flowchart 2.15-Nonfunctioning Device, Troubleshooting, Maintenance and Service Guide

Troubleshooting

Flowchart 2.15—Nonfunctioning Device

Nonfunctioning

device.

Reseat device.

Unplug the nonfunctioning device from

the notebook and inspect cables and plugs for

bent or broken pins or other damage.

Clear

CMOS.

Reattach device. Close notebook, plug in power, and reboot.

N

Device

boots

properly?

Y

Done

Y

Any physical

device detected?

N

Replace hard drive.

Replace NIC.

If integrated NIC,

replace system

board.

Replace diskette

drive.

Fix or

replace

broken item.

Go to

“Flowchart

2.8—No

Operating System (OS) Loading.”

N

Device

boots

properly?

Y

Done

Maintenance and Service Guide 2–21