HP NX9020, NX9040, NX9030, ZE4900 Flowchart 2.10-No OS Loading, Hard Drive, Part, System Restore

Models: NX9020

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Flowchart 2.10—No OS Loading, Hard Drive, Part 2

Troubleshooting

Flowchart 2.10—No OS Loading, Hard Drive, Part 2

Continued from

“Flowchart

2.9—No OS

Loading, Hard Drive, Part 1.”

N

CD or

diskette in

drive?

Y

Remove

diskette and

reboot.

Y

Boot from hard drive?

N

N

Boot

from diskette

drive?

Y

N

Hard drive

accessible?

Y

Go to

“Flowchart

2.11—No OS Loading, Hard Drive, Part 3.”

 

 

Reseat

 

 

 

 

hard drive.

 

 

1. Replace

 

 

Y

 

hard drive.

 

 

 

 

 

 

 

2. Replace

 

Hard drive

 

 

system board.

 

 

Done

 

accessible?

 

 

 

 

 

 

N

 

 

 

 

 

Run FDISK.

 

 

 

 

 

N

Create partition,

 

 

 

 

Done

 

Hard drive

 

and then format

 

 

hard drive to

 

 

partitioned?

 

 

 

 

bootable

 

 

 

 

 

Y

 

 

C:\ prompt.

 

 

 

 

Go to

 

 

N

 

 

 

 

 

“Flowchart

 

Hard drive

 

 

2.12—No OS

 

 

 

 

formatted?

 

 

Loading,

 

 

 

 

 

 

 

Diskette Drive.”

Y

 

Format hard drive

 

 

 

 

 

 

 

 

and bring to

 

 

 

 

a bootable

 

Y

 

C:\ prompt.

 

 

 

 

 

Notebook

 

 

 

Done

booted?

Load OS using

 

System Restore

 

N

CD (if applicable).

 

Go to

 

 

“Flowchart

2.11—No OS Loading, Hard Drive, Part 3.”

2–16

Maintenance and Service Guide

Page 54
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HP NX9020, NX9040, NX9030, ZE4900 manual Flowchart 2.10-No OS Loading, Hard Drive, Part, System Restore