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HP P1130 P4819A Troubleshooting, If thin lines appear on your screen (damper wires), On-screenmessages, If NO INPUT SIGNAL appears on the screen

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HP 21” Color Monitor User’s Guide

Troubleshooting

Refer to this section, before contacting technical support.

If thin lines appear on your screen (damper wires)

The lines you are experiencing on your screen are normal for the Trinitron monitor and are not a malfunction. These are shadows from the damper wires used to stabilize the aperture grille and are most noticeable when the screen’s background is light (usually white). The aperture grille is the essential element that makes a Trinitron picture tube unique by allowing more light to reach the screen, resulting in a brighter, more detailed picture.

Damper wires

On-screen messages

If there is something wrong with the input signal, one of the following messages appears on the screen.

If NO INPUT SIGNAL appears on the screen

This message shows the currently selected INPUT.

NO INPUT SIGNAL. This indicates that no signal is input from the selected connector.

English 29

Contents

Page Page Notice Important Safety Instructions Minimizing Eye Strain Minimizing Energy Consumption What Your New Monitor Offers Setting Up Your Monitor Where to Place the Monitor Connecting the Cables How To Install The Drivers Windows 2000: Windows XP: Windows 95 or Windows 98: Using Your Monitor !Power Switch Adjustment Button + Adjustment Button $Menu Button %Brightness and Scroll Up Button 'Contrast and Scroll Down Button &Input Switch Using the On-ScreenMenu To display the MENU To select the menu you want to adjust To adjust the menu To close the menu Selecting the On-ScreenMenu Language To select a language of your choice To reset to English Selecting the Input Signal Displaying the Current Input Signal Navigating the menu Page Customizing Your Monitor Adjusting the brightness and contrast Adjusting the picture (SIZE/CENTER) Adjusting the size of the picture (SIZE/CENTER) Adjusting the centering of the picture (SIZE/CENTER) Automatically sizing and centering the picture (AUTO) Adjusting the shape of the picture (GEOMETRY) Adjusting the convergence (CONVERGENCE) Adjusting the quality of the picture (SCREEN) Page Adjusting the color of the picture (COLOR) Selecting the color mode PRESET mode VARIABLE mode EXPERT mode sRGB mode Restoring the color from the EASY or sRGB menus mode (green power indicator on) for at least 30 minutes. If the If the monitor is not ready, the following message will appear: Additional settings (OPTION) Degaussing the screen Changing the menu position Locking the controls To cancel the control lock Resetting the adjustments Resetting all the adjustment data for the current input signal Resetting all of the adjustment data for all input signals Supported Video Modes Factory Optimized Modes: Troubleshooting If thin lines appear on your screen (damper wires) On-screenmessages If NO INPUT SIGNAL appears on the screen If OUT OF SCAN RANGE appears on the screen No picture and LED is off No picture and LED is on Colors are not pure Picture is not centered Picture is fuzzy Technical Specifications Care and Cleaning Environmental Information Hardware Warranty General Proof of Purchase and Warranty Period Limitation of Warranty Limitation of Liability and Remedies PART II - Year 2001 Warranty 36 English Regulatory Information Notice for the USA: FCC Class B Statement Safety Warning for USA Notice for Canada X-RayRadiation Notice 38 English Notice for Korea Notice for Germany Notice for Japan (Class B) TCO