Problems setting up fax
This section contains information about solving problems you might have when setting up fax for the printer.
Note: If the printer is not set up properly for faxing, you might experience problems when sending faxes, receiving faxes, or both.
If you are having faxing problems, you can print a fax test report to check the status of the printer. The test will fail if the printer is not set up properly for faxing. Perform this test after you have completed setting up the printer for faxing. For more information, see “Step 2: Test fax setup” on page 11.
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Step 1: Run the fax test
Test your fax setup to check the status of the printer and to make sure it is set up properly for faxing. For more information, see ”Set up and use fax” on page 7.
Tip: If you receive a fax communication error that includes an error code, you can find an explanation of the error
code at HP’s support Web site (www. hp.com/support). If prompted, choose your country/region, and then type “fax error codes” in the Search box.
If you are unable to solve the problems using the suggestions provided in the fax test, go to Step 2.
Step 2: Check the list of possible problems
If you have run the fax text but are still having problems setting up fax, check the following list of possible problems and solutions:
Solve setup problems 25
