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HP Pro 8500A Plus - A910g manual Wireless 802.11 setup problems, After resolving the problems…

Models: Pro 8500A Premium - A910n Pro 8500A - A910a Pro 8500A Plus - A910g

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Wireless (802.11) setup problems

This section provides information about solving problems you might encounter when connecting the printer to your wireless network.

Follow these suggestions in the order listed.

Note: If you are still encountering problems, see the problem-solving information in the user guide (which is available on your computer after you install the software).

After resolving the problems…

After you resolve any problems and have connected the printer to your wireless network, complete the following steps for your operating system:

Windows

Place the HP software CD into the computer and run the software installation program again.

Mac OS

Open the HP Utility, located in the Dock. (HP Utility is also located in the Hewlett-Packard folder in the Applications folder on your computer.) Click the Application icon on the toolbar, double-click HP Setup Assistant, and then follow the onscreen instructions.

English

Step 1: Make sure the wireless (802.11) light is turned on

If the blue light near the printer’s control panel is not lit, wireless capabilities might not have been turned on.

To turn on wireless, complete the following steps:

•HP Officejet Pro 8500A (A910a-f): From the Home screen, touch right

arrow , touch Setup, touch Network, touch Wireless, touch Wireless Radio, and then touch On.

•HP OfficeJet Pro 8500A (A910g-z): From the Home screen, touch right

arrow , touch Network, touch Wireless, touch Wireless Radio, and then touch On.

Tip: The model number is printed on a label located inside the printer, near the ink cartridges area.

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HP Pro 8500A Plus - A910g manual Wireless 802.11 setup problems, Make sure the wireless 802.11 light is turned on

Contents

Officejet PRO 8500A Page Contents Where’s the user guide? Use the printerLearn more HP Digital SolutionsRequirements Finding e-mail settingsHP Apps Internet featuresHP ePrint Marketsplash by HPSet up fax Set up and use faxFinding fax setup information Before you begin… Connect the printer to the phone lineConnecting to a DSL/ADSL line What is a distinctive ring service?Connecting additional equipment Configure fax settings Test fax setupWhere can I change fax settings? Touch Fax Setup, and then touch Basic English Send a fax Use faxSend a fax from an extension phone Send a standard faxReceive faxes Faxes and your voice mail serviceReceive a fax automatically Reprint received faxes from memory Receive a fax manuallyTo print a report Working with reports and logsFax and digital phone services What is my network name and passkey? Set up wireless 802.11 communicationWindows Connect the printer to your wireless networkInstall software for your printer Connecting without a wireless routerMac OS Test the wireless connectionChange the connection method Problems setting up the printer Solve setup problemsProblems installing the software Check the list of possible problems Problems setting up faxRun the fax test Printer is having problems sending and receiving faxes Printer can send faxes but cannot receive faxes Printer cannot send faxes but can receive faxes Make sure the wireless 802.11 light is turned on Wireless 802.11 setup problemsAfter resolving the problems… Reducing interference Check the wireless signal strengthRestart components of the wireless network Run the Wireless Network TestTo open the EWS Use the Embedded Web server EWSHewlett-Packard limited warranty statement Contenido ¿Dónde se encuentra la guía del usuario? Uso de la impresora¡Sepa más Requisitos Detección de la configuración del correo electrónicoFunciones de Internet Nota Para obtener una lista de los Marketsplash por HPConfigurar para fax Configurar y usar el faxBúsqueda de información de configuración de fax Antes de comenzar… Paso 1 Conecte la impresora a la línea telefónicaConexión a línea DSL/ADSL ¿Qué es un servicio de timbre especial?Conexión de equipo adicional Paso 3 Configurar el fax Paso 2 Prueba de la configuración de fax¿Dónde puedo cambiar los ajustes de fax? Activado Seleccione Encender o Apagar Envío de un fax Usar el faxEnviar un fax desde una extensión Enviar un fax estándarFaxes y servicio de correo de voz Recibir faxesRecibir un fax automáticamente Reimpresión de faxes recibidos desde la memoria Recepción manual de un faxPara borrar el registro de fax Trabajo con informes y registrosFax y servicios telefónicos digitales ¿Cuál es mi nombre de red y clave de acceso? Configuración de comunicación inalámbricaPaso 2 Instale el software de la impresora Paso 1 Conecte la impresora a la red inalámbricaConexión sin direccionador inalámbrico Paso 3 Compruebe la conexión inalámbrica Haga clic en el icono Utilidad de HP en el dock Cambiar el método de conexiónProblemas para configurar la impresora Resolver problemas de configuraciónProblemas para configurar el fax Problemas durante la instalación del softwarePaso 1 Ejecute la prueba del fax Paso 2 Revise la lista de posibles problemas La impresora puede enviar faxes pero no recibirlos La impresora no puede enviar faxes pero sí recibirlos Después de resolver los Problemas Problemas de configuración inalámbricaReducción de la interferencia Paso 2. Compruebe la intensidad de la señal inalámbricaPaso 3 Reinicie los componentes de la red inalámbrica Paso 4 Ejecute la prueba de red inalámbricaPara abrir el EWS Uso del servidor Web incorporado EWSDeclaración de garantía limitada de Hewlett-Packard Page CM755-90002* *CM755-90002