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Wireless (802.11) setup problems
This section provides information about solving problems you might encounter when connecting the printer to your wireless network.
Follow these suggestions in the order listed.
Note: If you are still encountering problems, see the
After resolving the problems…
After you resolve any problems and have connected the printer to your wireless network, complete the following steps for your operating system:
Windows
Place the HP software CD into the computer and run the software installation program again.
Mac OS
Open the HP Utility, located in the Dock. (HP Utility is also located in the
English
Step 1: Make sure the wireless (802.11) light is turned on
If the blue light near the printer’s control panel is not lit, wireless capabilities might not have been turned on.
To turn on wireless, complete the following steps:
•HP Officejet Pro 8500A
arrow , touch Setup, touch Network, touch Wireless, touch Wireless Radio, and then touch On.
•HP OfficeJet Pro 8500A
arrow , touch Network, touch Wireless, touch Wireless Radio, and then touch On.
Tip: The model number is printed on a label located inside the printer, near the ink cartridges area.
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