Receive faxes

You can receive faxes automatically or manually.

Note: If you receive a legal-size

or larger fax and the printer is not currently set to use legal-size paper, the printer reduces the fax so that it fits on the paper that is loaded. If you have disabled the Automatic Reduction feature, the printer prints the fax on two pages.

If you are copying a document when a fax arrives, the fax is stored in the printer’s memory until the copying finishes. As a result, the number of fax pages that can be stored in memory might be reduced.

Learn more!

See the user guide for more information about the following topics:

Reprint received faxes from memory

Poll to receive a fax

Forward faxes to another number

Set the paper size for received faxes

Set automatic reduction for incoming faxes

Block junk fax numbers

The user guide is available on your computer after you install the software.

Receive a fax automatically

If you turn on the Auto Answer option (the default setting) from the printer’s control panel, the printer automatically answers incoming calls and receives faxes after the number of rings specified by the Rings to Answer setting. For information about configuring this setting, see ”Step 3: Configure fax settings” on page 11.

Faxes and your voice mail service

If you subscribe to a voicemail service on the same phone line that you will use for faxing, you cannot receive faxes automatically. Instead, you must receive make sure the Auto Answer setting is turned off so that you can receive faxes manually. Be sure you initiate the manual fax before the voicemail picks up the line.

If you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service or to obtain a separate phone line for faxing.

16 Set up and use fax

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HP Pro 8500A - A910a, Pro 8500A Plus - A910g Receive faxes, Faxes and your voice mail service, Receive a fax automatically