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HP
Pro 8500A - A910a, Pro 8500A Plus - A910g, Pro 8500A Premium - A910n manual
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246 pages, 4.22 Mb
OFFICEJET PRO
8500A
User Guide
A910
Contents
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Contents
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1Get started
Accessibility
Eco-Tips
Understand the printer parts
Printing supplies area
Use the printer control panel
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Control-paneldisplay icons
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Finding the printer model number
Select print media
Recommended papers for photo printing
Load an original on the scanner glass
Load an original in the automatic document feeder (ADF)
Load media
Load envelopes
Load cards and photo paper
Load transparencies
Load custom-sizemedia
Insert a memory device
Install the accessories
Install the duplexer
Install Tray
Maintain the printer
Clean the exterior
Clean the automatic document feeder
Turn the printer off
2Print
Print documents
Print brochures
Print on envelopes
Print photos
Print photos on photo paper (Mac OS X)
Print photos from a memory device
Print DPOF photos
Print on special and custom-sizepaper
Print borderless documents
Print borderless documents (Windows)
Print borderless documents (Mac OS X)
HP ePrint
Print on both sides (duplexing)
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3Scan
Scan an original
Scan using Webscan
Scanning documents as editable text
4HP Digital Solutions
What are HP Digital Solutions
Requirements
Set up the HP Digital Solutions
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Set Up HP Digital Fax
Use the HP Digital Solutions
Use HP Digital Fax
5Copy
Copy documents
Change copy settings
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6Fax
Send a fax
Send a standard fax from the computer
Send a fax manually from a phone
Send a fax using monitor dialing
Send a fax from memory
Schedule a fax to send later
Send a fax to multiple recipients
Send a fax in Error Correction Mode
Receive a fax
Set up backup fax
Reprint received faxes from memory
Poll to receive a fax
Forward faxes to another number
Set the paper size for received faxes
Set automatic reduction for incoming faxes
Block unwanted fax numbers
Receive faxes to your computer (Fax to PC and Fax to Mac)
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Set up speed-dialentries
Set up and change group speed-dialentries
Change fax settings
Set the answer mode (Auto answer)
Set the number of rings before answering
Change the answer ring pattern for distinctive ring
Set the dial type
Set the redial options
Set the fax speed
Fax and digital phone services
Fax over Internet Protocol
Use reports
Print fax error reports
Print and view the fax log
Clear the fax log
Print the details of the last fax transaction
Print a Caller ID Report
View the Call History
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7Web
HP Apps
Marketsplash by HP
8Work with ink cartridges
Information on ink cartridges and the printheads
Check the estimated ink levels
Replace the ink cartridges
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Store printing supplies
9Solve a problem
HP support
Obtain electronic support
HP support by phone
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www.hp.com/support
General troubleshooting tips and resources
Solve printing problems
The printer shuts down unexpectedly
Alignment fails
The printer is not responding (nothing prints)
Printer takes a long time to print
Blank or partial page printed
Solve print quality problems
General print quality troubleshooting
Meaningless characters print
Ink is smearing
Ink is not filling the text or graphics completely
Output is faded or dull colored
Colors are printing as black and white
Wrong colors are printing
Printout shows bleeding colors
Colors do not line up correctly
Text or graphics are streaked
Printhead maintenance
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Solve paper-feedproblems
Solve copy problems
Copies are blank
Documents are missing or faded
Size is reduced
Copy quality is poor
Copy defects are apparent
Solve scan problems
Scan takes too long
Part of the document did not scan or text is missing
Text cannot be edited
Error messages appear
Scanned image quality is poor
Scan defects are apparent
Solve fax problems
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Solve problems using HP Web sites and services
Solve HP Digital Solutions problems
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Solving HP Digital Fax problems
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Solve memory device problems
Solve wired (Ethernet) network problems
Solve wireless problems
Advanced wireless troubleshooting
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Configure your firewall to work with printers
Solve printer management problems
Embedded Web server cannot be opened
Troubleshoot installation issues
Solve network problems
Understand the Self Test Diagnostic Page
Understand the network configuration page
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Clear jams
Clear paper jams
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Avoid paper jams
ATechnical information
Warranty information
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Printer specifications
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Regulatory information
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DECLARATION OF CONFORMITY
Environmental product stewardship program
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Third-partylicenses
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BHP supplies and accessories
Order printing supplies online
Supplies
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CAdditional fax setup
Set up faxing (parallel phone systems)
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Serial-typefax setup
Test fax setup
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DNetwork setup
Change basic network settings
Change advanced network settings
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Set up the printer for wireless communication
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Uninstall and reinstall the HP software
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EPrinter management tools
HP printer software (Windows)
HP Utility (Mac OS X)
Embedded Web server
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FHow do I
GErrors (Windows)
Fax memory full
Printer disconnected
Ink Alert
Printhead problem
Cartridge Problem
Paper Mismatch
The cartridge cradle cannot move
Paper Jam
The printer is out of paper
Printer Offline
Printer Paused
Document failed to print
Printer failure
Previously used ink cartridge installed
Index
