Chapter 9
The filename prefix has not been set up correctly
Make sure the folder name and filename uses only the letters or characters supported by the operating system. For more information, see the documentation available with the operating system.
Unable to scan to
NOTE: If you are using the HP Officejet Pro 8500A
The
Make sure the valid outgoing SMTP server settings have been specified in the HP software. For more information about the SMTP server settings, see the documentation provided by your
The
Sending large
Some
The sharing dialog box is different after setting up HP Direct Digital Filing (Windows)
If you are using a computer running Windows XP, you can set up folders using Simple File Sharing (SFS).A folder set up using SFS is shared anonymously: it does not require a username or password, and all users can read and write to the folder. Also, the dialog box used to enable sharing is different from the standard, Windows sharing dialog box.
However, to ensure that data sent from the printer is secure, the Scan to Network Folder Wizard does not support SFS, and the computer displays the standard sharing dialog box instead of the SFS dialog box. For more information, see the documentation available for your operating system.
Solving HP Digital Fax problemsNOTE: Fax to Network Folder does not support Active Directory.
132 Solve a problem