printing or connecting to the printer, make sure the correct version of the printer driver is set as the default.
1.Click Start, point to Settings, and then click Printers or Printers and Faxes. - Or -
Click Start, click Control Panel, and then
2.Determine if the version of the printer driver in the Printers or Printers and Faxes folder is connected wirelessly:
a.
b. On the Ports tab, look for a port in the list with a checkmark. The version of the printer driver that is connected wirelessly has Standard TCP/IP Port as the Port description, next to the checkmark.
3.
NOTE: If there is more than one icon in the folder for the printer,
Step 6: Make sure the HP Network Devices Support service is running (Windows only)
To restart the HP Network Device Support service
1.Delete any print jobs currently in the print queue.
2.On the desktop,
3.
4.Scroll down the list of services, right click HP Network Devices Support, and then click Restart.
5.After the service restarts, try using the printer over the network again.
If you are able to use the printer over the network, your network setup was successful.
If you still cannot use the printer over the network or if you have to periodically perform this step in order to use your printer over the network, your firewall might be interfering.
If this still does not work, there might be a problem with your network configuration or router. Contact the person who set up your network or the router manufacturer for help.
Add hardware addresses to a wireless access point (WAP)
MAC filtering is a security feature in which a WAP is configured with a list of MAC addresses (also called “hardware addresses”) of devices that are allowed to gain access to the network through the WAP. If the WAP does not have the hardware address of a device attempting to access the network, the WAP denies the device
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