HP Pro 8500A Plus - A910g manual Errors Windows, Fax memory full, Printer disconnected, Ink Alert

GErrors (Windows)

Fax memory full

If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is enabled and the printer has a problem (such as a paper jam), the printer saves incoming faxes to memory until the problem is resolved. However, the printer’s memory might fill up with faxes that have not been printed yet or transferred to the computer.

To solve this problem, resolve any problems with the printer.

For more information, see Solve fax problems.

Printer disconnected

The computer cannot communicate with the printer because one of the following events has occurred:

•The printer has been turned off.

•The cable connecting the printer - such as a USB cable or a network (Ethernet) cable – has been disconnected.

•If the printer is connected to a wireless network, the wireless connection has been broken. To solve this problem, try the following solutions:

•Make sure the printer is turned on and that the (Power) light is on.

•Make sure the power cord and other cables are working and are firmly connected to the printer.

•Make sure the power cord is connected firmly to a functioning, alternating current (AC) power outlet.

•If the printer is connected to a network, make sure the network is functioning properly. For more information, see Solve wired (Ethernet) network problems.

•If the printer is connected to a wireless network, make sure the wireless network is functioning properly. For more information, see Solve wireless problems.

Ink Alert

The ink cartridge identified in the message is low on ink.

Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until prompted to do so.

For information about replacing ink cartridges, see Replace the ink cartridges. For information about ordering ink cartridges, see Order printing supplies online. For information about recycling used ink supplies, see HP inkjet supplies recycling program.

NOTE: Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the printer and cartridges for printing. In addition, some residual ink is left in the cartridge after it is used. For more information seewww.hp.com/go/inkusage.

Printhead problem

The printhead identified in the message is missing, not detected, or incorrectly installed in the printer.

228 Errors (Windows)