The image quality is better when printed
The image that appears on the screen is not always an accurate representation of the quality of the scan.
ƕTry adjusting your computer monitor settings to use more colors (or levels of gray). On Windows computers, you typically make this adjustment by opening Display on the Windows control panel.
ƕTry adjusting the resolution and color settings.
The scanned image shows blots, lines, vertical white stripes, or other defects
ƕIf the scanner glass is dirty, the image produced does not have optimum clarity. See Maintain the printer for cleaning instructions.
ƕThe defects might be on the original and are not a result of the scanning process.
Graphics look different from the original
Scan at a higher resolution.
NOTE: Scanning at high resolution can take a long time, and it can take up a large amount of space on your computer.
Take steps to improve the scan quality
ƕUse the glass to scan rather than the ADF.
ƕUse
ƕPlace the media correctly. If the media is placed incorrectly on the scanner glass, it might skew, which causes unclear images. For more information, see Load an original on the scanner glass.
ƕAdjust the HP software settings according to how you plan to use the scanned page.
ƕUse or make a carrier sheet to protect your originals.
ƕClean the scanner glass. See Clean the scanner glass for more information.
Scan defects are apparent•Blank pages
Make sure that the original document is placed correctly. Place the original document face down on the flatbed scanner with the
•Too light or dark
ƕTry adjusting the settings. Be sure to use the correct resolution and color settings.
ƕThe original image might be very light or dark or might be printed on colored paper.
•Unwanted lines
Ink, glue, correction fluid, or an unwanted substance might be on the scanner glass. Try cleaning the scanner glass. See Maintain the printer for more information.
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