Troubleshooting

(Continued)

Problem

Solution

 

 

Microsoft

Be sure the HP iPAQ is on.

ActiveSync

Be sure all cables are securely connected.

cannot locate

Disconnect your HP iPAQ from the sync cable, power

my HP iPAQ

when

on the unit by pressing the Power button, then

I synchronize.

reconnect it to the cable.

 

Reset the HP iPAQ by using the stylus to lightly press

 

the Reset button.

 

Check Connection Settings in ActiveSync on your

 

computer to ensure the communications port you are

 

using is active.

 

 

I cannot open

Use Microsoft ActiveSync to synchronize your HP iPAQ with

email in

your computer. For more information, see Chapter 2,

Messaging after

“Synchronizing with Your Computer.”

I restore using

 

Microsoft

 

ActiveSync.

 

 

 

I tried to

Pocket Excel does not support all Excel formatting;

synchronize

therefore, Microsoft ActiveSync cannot synchronize the file.

a workbook

 

and the file

 

is unresolved

 

in Microsoft

 

ActiveSync.

 

 

 

User’s Guide

9–5

Page 73
Image 73
HP RZ1700 manual Synchronizing with Your Computer