IMPORTANT: If you are starting the processes manually, start the Oracle process before the process for the management server.

3.To verify that the required processes for the management server have started, enter the following at the command prompt:

# /etc/init.d/appstormanager status

The following is displayed if the processes have started:

Checking for Cimom Service...

Cimom Service - RUNNING.

Checking for appstormanager service...

appstormanager service - RUNNING.

4.If you find your processes for the management server have not started, you can start the process by entering the following at the command prompt:

# /etc/init.d/appstormanager start

If you need to stop the process, enter the following at the command prompt:

#/etc/init.d/appstormanager stop

5.The appstormanager service is available with the following options:

#/etc/init.d/appstormanager

Usage: /etc/init.d/appstormanager { start stop restart status force-reload }

6.If the status indicates that the CIMOM service is not running, then one of the following is true:

The CIMOM service has not yet started. It usually takes some time for the CIMOM process to start.

The TNS listener process is not running. This happens when the hostname is wrongly mapped to the loopback address (127.0.0.1) in the /etc/hosts file. Verify that ping <hostname> pings the IP address for the host and not the loopback address. If it pings the loopback address, edit the /etc/hosts file and make the appropriate corrections. After verifying that the correct IP address is being pinged, follow steps mentioned in the following bullet to remove the management server and the Oracle database.

The APPIQ database was not created successfully, and the management server needs to be re-installed. If this is the case, uninstall the management server as described in steps 1 through 5 of Removing the Management Server” on page 89. Then remove the APPIQ database by doing the following-

1.As root user, stop the Oracle services by executing the following

/etc/init.d/dbora stop

2.Login as oracle user

su - oracle

3.As oracle user, execute the following command to delete the APPIQ database- dbca -silent-deleteDatabase-sourceDB APPIQ

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