How to Verify Networking

The management server must have static or dynamic host name resolution. To verify that the server’s name can be resolved through DNS:

1.Right click My Computer in the Start menu.

2.Select Properties.

3.Click on the Computer Name tab to see the fully qualified name of the computer under the label Full Computer Name. The server must be in the domain in which it is going to be used.

4.From a command prompt, type nslookup <FQDN>.

FQDN (fully qualified domain name) is the fully qualified computer name obtained in the previous step.

5.In the command prompt, type nslookup <IP address>. IP address is the IP address of the server.

Both results from nslookup should have the same fully qualified computer name and IP address.

6.In the command prompt, type nslookup <Short name of computer>. Results should resolve to the computer’s fully qualified computer name and IP address.

HP SIM uses nslookup to resolve the names and IP addresses of managed systems. If the DNS suffix com is listed in the TCP/IP properties as one to append, problems such as inaccurate system status and incorrect IP addresses for systems HP SIM manages may occur. To correct this, remove com from the TCP/IP DNS suffix list:

1.Open Control Panel > Network Connections > Local Area Connection > Properties. Choose the Internet Protocol > Properties > Advanced > DNS tab.

2.If com is in the Append these suffixes (in order) box, remove it.

NOTE: If you will be browsing to HP SIM from a server in a different domain, assure that the DNS suffix of the management server is added to the suffix list of the web client. Failure to set this will prevent Storage Essentials pages from rendering. HP SIM pages will work correctly.

Be Sure to Install a Supported Browser

Install a supported browser on any machine from which you intend to view HP SIM and HP Storage Essentials pages. See the support matrix for a list of supported browsers.

About the New Storage Essentials for Windows Installation Options

If you are familiar with installing earlier builds of Storage Essentials, earlier than Build 6.0, be aware that the installation steps have changed. See ”Installation/Upgrade Process is Now Automated” on page 8 for important information.

Storage Essentials can be installed as a plug-in to HP Systems Insight Manager (HP SIM) in an integrated configuration or you can choose to install the standalone version of Storage Essentials. The integrated version of Storage Essentials and HP SIM can be installed on separate servers or on a single server depending on your requirements. An additional software component—included in

14 Installing the Management Server on Microsoft Windows