IMPORTANT: After the upgrade, all remote sites in the Global Reporters are removed. This is done so you can upgrade the remote sites to the same version before Global Reporter attempts to gather data. Before you
All sites that provide global reports must be upgraded to the latest build of the management server. Install this build of the management server on all remote sites, then complete the following steps for each management server that is using Global Reporter.
1.You must modify the listener.ora file at each remote site, as described in the following steps. For example, assume you have three remote sites. You must log onto each of these remote sites and modify the listener.ora file at each remote site, as described in the following steps:
a.Log onto the remote site.
b.Stop the service for the management server running.
c.Stop the listener service for Oracle (OracleOraHome92TNSListener).
d.Open the following file in a text editor on the computer:
%ORA_HOME%\network\admin\listener.ora
e. After (ADDRESS = (PROTOCOL = TCP)(HOST = localhost)(PORT = 1521)), add the following line:
(ADDRESS = (PROTOCOL = TCP)(HOST = 192.168.10.1)(PORT = 1521))
where 192.168.10.1 is the IP address of the local host server. Replace 192.168.10.1 with the IP address of your local host.
The text should now appear as follows:
LISTENER = (DESCRIPTION_LIST =
(DESCRIPTION = (ADDRESS_LIST =
(ADDRESS = (PROTOCOL = TCP)(HOST = localhost)(PORT = 1521)) (ADDRESS = (PROTOCOL = TCP)(HOST = 192.168.10.1)(PORT = 1521))
)
)
)
f.Save the file and exit.
g.Start the listener service for Oracle (OracleOraHome92TNSListener).
h.Start AppStorManager.
2.Open the page for Global Reporter (Reports > Storage Essentials > Report Configuration > Global Reporter in HP Systems Insight Manager on the Global Reporter server and remove all remote sites listed by clicking the 
button.
3.Click the Refresh Now button at the bottom of the page. This action clears the management server database.
HP Storage Essentials SRM 6.0 Installation Guide 49