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Storage Essentials DB Viewer Software, Storage Essentials Standard Edition SRM Software manual
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458 pages, 5.85 Mb
422 Troubleshooting
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Contents
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About this guide
Document conventions and symbols
HP technical support
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1 Overview
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About this Product
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2Installing the Management Server on Microsoft Windows
Installation/Upgrade Process is Now Automated
Pre-installationChecklist
(Installations and Upgrades)
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Storage Essentials Installation Wizard Options
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Installing Storage Essentials and HP SIM for Windows on the Same Server
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Installing the Standalone Version of Storage Essentials for Windows
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Representative Before Upgrading)
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Configurations Required for Discovering
EMC CLARiiON Storage Systems
Important Information About Changing the SIM_MANAGER Password
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3 Installing the Management Server on Linux
Deployment Types
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Installing from a Network Drive
Step 1 - Install the Oracle Database
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Step 2 - Install the Management Server
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Step 3 - Verify that Processes Can Start
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Step 4 - Install and Configure HP SIM
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Step 5 - Install the HP SIM Connector
Step 6 - Configure SUSE Linux for Use with Business Tools
Step 7 - Browse to HP SIM Home Page
Step 8 - Configure Firefox
Step 9 - Import a Storage Essentials License
Installing the Java Plug-inon Linux
Removing the Management Server
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Upgrading the Linux Management Server from Build 5.1 to Build
6.0(Contact Your Account Representative Before Upgrading)
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Steps to Upgrade the Management Server
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Steps that Can Be Run Anytime after the Upgrade
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4Discovering Switches, Storage Systems, NAS Devices, and Tape Libraries
About Discovery
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Discovery Steps
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Discovering Switches
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Discovering Storage Systems
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Discovering NAS Devices and Tape Libraries
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Discovery Data Collection
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Other Discovery Features
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5 Managing Licenses
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Importing a License File
Viewing Cumulative Licenses
Viewing a Specific License
Deleting a License
License Setup for Array Performance Pack
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Upgrading License from Standard Edition to Enterprise Edition
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6 Deploying and Managing CIM Extensions
About SSH
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The CIM Extensions Management Tool
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The HP SIM Plug-in
About Upgrading Your CIM Extensions
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7 Installing the CIM Extension for IBM AIX
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Setting Up Monitoring
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Removing the CIM Extension from AIX
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8 Installing the CIM Extension for SGI ProPack for Linux
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Removing the CIM Extension from SGI ProPack for Linux
9 Installing the CIM Extension for HP-UX
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Removing the CIM Extension from HP-UX
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10 Installing the CIM Extension for SGI IRIX
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Removing the CIM Extension from SGI IRIX
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11Installing the CIM Extension for SUSE and Red Hat Linux
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Removing the CIM Extension from Red Hat or SUSE Linux
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12 Installing the CIM Extension for NonStop
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Restricting the Users Who Can Discover the Host
Changing the Port Number
Specifying the CIM Extension to Listen on a Specific Network Card
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Finding the Status of the CIM Extension
Increasing the native logging level
Removing the CIM Extension from NonStop
Handling Daylight Savings Time Changes for the NonStop CIM Extension
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13 Installing the CIM Extension for OpenVMS
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How to Determine if the CIM Extension is Running
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Combining Start Commands
Modifying the Boot Time Start Script (Optional)
Increasing the Native Logging Level
Removing the CIM Extension from OpenVMS
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14 Installing the CIM Extension for HP Tru64 UNIX
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Removing the CIM Extension from Tru64
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15 Installing the CIM Extension for Sun Solaris
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Removing the CIM Extension from Solaris
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16 Installing the CIM Extension for Microsoft Windows
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Installing the CIM Extension Using the Silent Installation
Upgrading a Host with the Latest CIM Extension
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Removing the CIM Extension from Windows
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17 Installing and Discovering the Windows Proxy
Discovering the Windows Proxy
Configuring Windows Proxy Authentication
Decreasing the Maximum Java Heap Size
Removing the Windows Proxy
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18 Discovering Applications, Backup Hosts and Hosts
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Step 2 — Setting Up Discovery for Applications
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Step 3 — Discovering Applications
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Changing the Oracle TNS Listener Port
Changing the Password for the Managed Database Account
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19 Host and Application Clustering
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Clustering in System Manager
Clustering in Topology
Clustering in Capacity Manager
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20 Managing Security
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Managing User Accounts
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Managing Roles
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Managing Organizations
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Changing the Password of System Accounts
Using Active Directory/LDAP for Authentication
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21 Troubleshooting
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Configuring the Java Console
java.lang.SecurityException: Failed to validate one time key
“Data is late or an error occurred” Message
appstorm.<timestamp>.log Filled with Connection Exceptions
Receiving HTTP ERROR: 503 When Accessing the Management Server
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Permanently Changing the Port a CIM Extension Uses (UNIX Only)
Configuring UNIX CIM Extensions to Run Behind Firewalls
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Volume Names from Ambiguous Automounts Are Not Displayed
Installing the Software Security Certificate
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Troubleshooting Discovery and Discovery Data Collection
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Troubleshooting Topology Issues
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Troubleshooting Provisioning
Troubleshooting CLI Errors
Troubleshooting Hardware
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Index