NOTE: These instructions may vary depending on the version of Windows you are running.

2.Go to Control Panel > Add or Remove Programs > Add/Remove Windows Components.

3.Select the Management and Monitoring Tools line and click Details.

4.Unselect everything except Simple Network Management Protocol. Click OK.

5.Select Next, then select Next again. Keep Remote administration mode selected.

6.Ensure that you deselect Internet Information Services (IIS) – it is enabled by default when installing SNMP. Click OK if you get a warning box to remove Connection Manager Components.

7.Insert the Windows CD when prompted.

8.Follow the wizard to complete the installation of the SNMP Services.

9.Verify in Services that the SNMP Service is now running as a service.

IMPORTANT: If SNMP is not running, the HP SIM login page will not be displayed.

How to turn off Internet Information Services (IIS) and

Third–Party Web servers

To turn off Internet Information Services (IIS) and third–party Web servers, verify that Internet Information Services (IIS) is either not installed or the service is set to manual and stopped.

Other third–party Web servers also conflict with Storage Essentials, which uses port: 80 and/or

port: 443 for its services. If IIS is running, port: 80 and/or port: 443 is already used and Storage Essentials pages will not be displayed. HP SIM pages will continue to render properly. If IIS is running, you will not be able to access a Storage Essentials page from HP SIM and you will see the following error in the log located at <Storage Essentials Installation

Directory>\logs\appstorm.<timestamp>.log:

java.net.BindException: Address already in use: JVM_Bind:

How to Verify that Microsoft Access Data Components (MDAC) 2.7 Service Pack 1 or Later is Installed

To verify that Microsoft Access Data Components (MDAC) 2.7 Service Pack 1 or later is installed:

1.Navigate to <installDrive>\Program Files\Common Files\System\Ado

2.Right-click the icon for the msado15.dll file.

3.In the pop-up menu, select Properties, and click the Version tab to display the version number. The version must be 2.7 or later.

4.If the file is not found in this path, use the Windows search engine to find the file.

5.If you must download MDAC, refer to http://www.microsoft.com/downloads/ and search for MDAC Service Pack. Download and install 2.7 SP1 or later.

6.Reboot when prompted.

HP Storage Essentials SRM 6.0 Installation Guide 13