3.To create a new certificate containing the DNS name of the management server, enter the following at the command prompt:

%MGR_DIST%\Tools> generateAppiqKeystore.bat

4.If the program is unable to detect a DNS name, enter the following at the command prompt:

%MGR_DIST%\Tools> generateAppiqKeystore.bat mycomputername

where mycomputername is the DNS name of the computer

5.To copy the new certificate to the management server, enter the following at the command prompt:

%MGR_DIST%\Tools> generateAppiqKeystore.bat copy

The new certificate is copied to the correct location.

and Linux

To change the certificate on and Linux:

1.Go to the [Install_Dir] directory and run the following command: eval ‘./usersvars.sh‘

IMPORTANT: The quotes in the example must be entered as left single quotes as shown.

2.Go to the following directory:

[Install_Dir]/Tools

where [Install_Dir] is the directory into which you installed the management server.

3.To delete the original certificate, enter the following at the command prompt:

perl generateAppIQKeyStore.pl del

The original certificate is deleted.

NOTE: If you see an error message when you enter this command, a previous certificate may not have been created. You can ignore the error message.

4.To create a new certificate containing the DNS name of the management server, enter the following at the command prompt:

perl generateAppIQKeyStore.pl

5.If the program is unable to detect a DNS name, enter the following at the command prompt:

perl generateAppIQKeyStore.pl create mycomputername

where mycomputername is the DNS name of the computer

6.To copy the new certificate to the management server, enter the following at the command prompt:

perl generateAppIQKeyStore.pl copy

The new certificate is copied to the correct location.

Troubleshooting Discovery and Discovery Data Collection

This section contains the following topics:

HP Storage Essentials SRM 6.0 Installation Guide 395