Table 30 Troubleshooting Discovery and Discovery Data Collection

Scenario

Description

What to do

 

 

 

 

The software is aware of the

Verify that a CIM extension is

 

host, but it cannot obtain

installed on the host.

 

additional information about it.

Discover the host again in HP

 

 

SIM, and then run Discovery

 

 

Data Collection.

The host appears discovered

 

 

and it is connected to the

 

 

switch.

 

 

 

 

 

 

The switch was previously

Verify that the host is on and

 

made aware of the host, but it

the network cables are

 

can no longer contact it.

connected to it.

 

If the steps provided do not

Try discovering the element

 

work, see Link Between a

again in HP SIM, and then run

 

Brocade Switch and a Host

Discovery Data Collection.

 

Disappears from the Topology

 

 

on page 407.

 

Host appears discovered and it

 

 

is not connected to the switch.

 

 

 

 

 

HP Storage Essentials SRM 6.0 Installation Guide 405