Managing Collectors for File System Viewer

IMPORTANT: All collectors are stopped during Get Details and Discovery Data Collection. This means that during Get Details and Discovery Data Collection data, such as for File System Viewer, is not updated.

The management server uses File SRM data collectors to obtain information from a file server. File System Viewer provides information about a file server, such as the number of its directories. While File SRM data collectors are obtaining information from a file server, a second File SRM data collection cannot begin. Sometimes the management server cannot detect when the original data collection completed. For example, the management server may have been down when the data collection on the file server completed, and so the management server did not received notification of the completion of the data collection. In that case, all data collection is blocked on that file server because the management server assumes data collection on the file server is still occurring.

To resolve this blockage, do one of the following:

•Enable the File Scan Checker. This tool enables file servers that have their data collection blocked to be scanned again. The File Scan Checker removes references to File SRM data collections that started more than one hour ago so the management server no longer assumes a data collection on the file server is still occurring. The advantage of enabling the File Scan Checker is that once it is enabled, no manual intervention is required to keep file server scanning working. See ”Scheduling File System Viewer Scan Checker and Scan Status” on page 171.

•Stop the collector for that file server and re-start it.

To manage collectors for File System Viewer:

1.Click Reports > Storage Essentials > Data Collection > File SRM Data in HP Systems Insight Manager.

2.Verify the Data Collection tab is displayed.

Table 19 About the Collectors for File System Viewer

Column Heading

Description

 

 

Element

The name of the element from which this collector gathers information.

 

 

Next Scheduled

Displays the date and time when the collector is scheduled to run.

Run

 

 

 

Interval

The interval in minutes the collector runs.

 

 

Running?

Gives the status of the collector. Collectors that are running display a

 

check mark in this column.

 

 

Storage Essentials 5.00.01 User Guide 169