Installing the Certificate by Using

Netscape Navigator 7

1.Access the management server by typing the following:

https://machinename

where machinename is the name of the management server.

2.When the security alert message appears, click the Always button.

3.When you are told you are requesting an encrypted page, click OK.

4.Click the Always button when you are asked if you want to accept the certificate.

5.When asked if you wanted to trust the signed applet, click the Always button.

Changing the Security Certificate to Match the

Name of the Server

If your users are shown a Security Alert window with the following message, you might want to modify the security certificate so users feel more comfortable with installing the certificate:

“The name of the security certificate is invalid or does not match the name of the site.” You can change the security certificate so that users receive the following message instead:

“The security certificate has a valid name matching the name of the page you are trying to view.”

When you change the certificate, you must use the generateAppiqKeystore.bat program to delete the original certificate. Then, use the generateAppiqKeystore.bat program to create a new certificate and to copy the new certificate to the management server.

To change the certificate:

1.Go to the [Install_Dir]\Tools directory, where [Install_Dir] is the directory into which you installed the management server.

2.To delete the original certificate, enter the following at the command prompt:

perl generateAppIQKeyStore.pl del

The original certificate is deleted.

NOTE: If you see an error message when you enter this command, a previous certificate may not have been created. You can ignore the error message.

3.To create a new certificate containing the DNS name of the management server, enter the following at the command prompt:

perl generateAppIQKeyStore.pl

4.If the program is unable to detect a DNS name, enter the following at the command prompt:

perl generateAppIQKeyStore.pl create mycomputername

where mycomputername is the DNS name of the computer

5.To copy the new certificate to the management server, enter the following at the command prompt:

perl generateAppIQKeyStore.pl copy

608 Troubleshooting