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HP X1100 troubleshooting your workstation

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3	troubleshooting your workstation

This chapter provides you with essential information on basic troubleshooting for your HP workstation x1100.

Chapter 3

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Contents

getting started guide legal notices printing history Page Contents 1. setting up and using your workstation 2. Linux system setup and recovery 3. troubleshooting your workstation A. warranty and regulatory information Page Page important warnings avoiding electrical shocks removing and replacing the cover safety information if you have a modem avoiding static electricity information on ergonomic issues recycling your workstation ﬁnding information and help downloadable documentation from hp’s web site hp x1100 technical characteristics 150W NOTE Operating temperature and humidity ranges may vary depending on the mass storage devices installed. High humidity levels can cause improper Page setting up and using your workstation setting up your hp workstation installation tools connecting devices Figure Location of Rear Panel Connectors The connectors are shaped to go in one way only Typical Connectors connecting your keyboard and mouse setting the line voltage switch connecting the power cord selecting a monitor for your workstation Graphics Card Resolutions and Frequencies (Continued) component overview removing and replacing the cover and front bezel removing the workstation cover removing the front bezel replacing the cover and front bezel removing and replacing workstation components starting and stopping your Linux workstation starting your workstation for the ﬁrst time initializing your software stopping your Linux workstation setting hardware passwords in the hp setup program to set a password if you forget your user password viewing your workstation conﬁguration conﬁguring your workstation starting the hp setup program main menu advanced menu security menu boot menu power menu using power management software and driver availability working in comfort and safety preparing your work environment your work posture additional ergonomic issues additional system information and help Linux system setup and recovery conﬁguring your Linux workstation setting the root password (required) changing boot/network parameters Files that are modiﬁed with these network changes are: 2.DHCP boot protocol The ﬁle is modiﬁed when you select DHCP setting up network authorization parameters Xserver parameters domain name server (DNS) parameters conﬁguration system time, timezone and date parameters setting keyboard language (required) Page Netscape preferences summary recovering your Linux system the Linux rescue mode From this prompt, you can use the following commands: Linux Commands booting single user mode directly troubleshooting your workstation screen is blank because the system failed to boot solving hardware problems Your Workstation Has a Hardware Problem The keyboard doesn’t work The monitor doesn’t work Your Workstation Has a Hardware Problem (Continued) The mouse doesn’t work Your Workstation has no sound troubleshooting tips: if you lose the key need more help pre-bootdiagnostics audio signal if you miss the beep code hp Diagtools hardware diagnostics obtaining e-Diagtools starting e-Diagtoolsfrom the utility partition starting e-Diagtoolsfrom the CD-ROM running hp e-DiagTools producing a support ticket hp customer care center phone numbers warranty and regulatory information warranty and regulatory information Declaration of Conformity regulatory information FCC (for USA only) Page Page hp hardware warranty three year limited hardware warranty limitation of warranty limitation of liability and remedies obtaining on-sitewarranty service customer responsibilities obtaining parts warranty service hp telephone support services hp software limited warranty software operating system hp software license agreement