HP X1100 obtaining parts warranty service, hp telephone support services

warranty and regulatory information

hp hardware warranty

obtaining parts warranty service

When parts warranty service applies, the customer may be required to run HP-supplied diagnostic programs before a replacement part will be dispatched. The customer must be prepared to supply proof of purchase.

The customer shall return some defective parts upon HP demand. In that case, HP will prepay shipping charges for parts returned to the HP parts service center.

hp telephone support services

HP free telephone support for your Workstation is available during the first year from date of purchase. This service will also provide technical assistance with the basic configuration and setup of your HP Workstation and for the bundled or pre-loaded operating system.

HP does NOT provide telephone support for Workstations configured as network servers. We recommend HP NetServers for your network server requirements.

(Rev. 17/03/98)

78 Appendix A