troubleshooting your workstation
solving hardware problems
Table | Your Workstation Has a Hardware Problem | |
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| The keyboard doesn’t work. |
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| Make sure... | How |
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| The keyboard cable is correctly | Plug the cable into the correct |
| connected. | connector on the back of the |
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| workstation. Color coding is used |
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| for easy matching. |
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| The keyboard is free of debris. | Check all keys are at the same |
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| height, and none are stuck down. |
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| The keyboard itself is not | Either replace the keyboard by a |
| defective. | known working unit or try the |
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| keyboard with another |
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| workstation. |
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| You are using the correct driver. | Download the latest driver from |
| The correct driver is | HP’s Web at: |
| on all Linux systems. For other | www.hp.com/go/workstationsupport |
| operating systems, refer to your |
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| operating system’s |
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| documentation. |
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| You are using the latest BIOS. | Download the latest BIOS from |
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| HP’s Web at: |
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| www.hp.com/go/workstationsupport |
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| The monitor doesn’t work. |
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| The workstation’s power indicator light works but the monitor | |
| remains blank |
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| Make sure... | How |
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| The monitor is switched ON (LED | Refer to the monitor manual for |
| is on). | an explanation of the LED |
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| signals (green, orange, or |
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| blinking). |
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| The monitor’s power cord is | Connect the power cord – ensure |
| correctly connected. | it is plugged into a working |
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| grounded power outlet and into |
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| the monitor. |
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60 | Chapter 3 |