troubleshooting your workstation

 

 

solving hardware problems

Table 3-2

Your Workstation Has a Hardware Problem (Continued)

 

 

 

 

The graphics card is installed and

Connect the monitor (video) cable

 

the monitor (video) cable is

– ensure it is properly connected

 

correctly connected.

to both the workstation and the

 

 

monitor. Ensure that the cable is

 

 

connected to the graphics card’s

 

 

connector.

 

 

 

 

The monitor’s brightness and

Check the settings using the

 

contrast settings are correctly set.

monitor’s OSD (on-screen

 

 

display) or using controls on the

 

 

front of the monitor.

 

 

 

 

There is an image during boot but then the screen goes blank.

 

 

 

 

Make sure...

How

 

 

 

 

The monitor settings in your

Switch to a text console by

 

Workstation are compatible with

pressing Ctrl-Alt-F1. Log in as

 

your monitor.

root and check that the “Monitor”

 

 

section of your X server

 

 

configuration file

 

 

(/etc/X11/XF86Config-4) properly

 

 

matches the specifications of your

 

 

monitor.

 

 

 

 

If the Workstation starts and you still have a problem, run HP

 

e-Diagtools (refer to page 65).

 

 

 

 

 

The mouse doesn’t work.

 

 

 

 

 

Make sure...

How

 

 

 

 

The mouse cable is correctly

1. Switch off the workstation

 

connected.

(not necessary with a USB

 

 

mouse).

 

 

2. Plug the cable into the correct

 

 

connector on the back of the

 

 

workstation (color coding is

 

 

used for easy matching).

 

 

3. Switch on the workstation.

 

 

 

Chapter 3

61