troubleshooting your workstation

solving hardware problems

solving hardware problems

This table gives basic troubleshooting tips. For more in-depth information, see the section “hp Diagtools hardware diagnostics” in this manual.

Table 3-1

Your Workstation Does Not Start Properly

 

 

 

 

The Workstation doesn’t power on.

 

 

 

 

Make sure...

How

 

 

 

 

The workstation’s power cord is

Connect the power cord to a

 

properly connected.

working power outlet and to the

 

 

rear of the workstation.

 

 

 

 

There is a buzzing noise.

 

 

 

 

A beep code when the workstation starts up means that there is a configuration problem.

Make sure...

How

 

 

 

This is the pre-boot diagnostics

1.

Count the number of beeps

capability feature. It detects

 

after the buzzer (refer to the

problems with your workstation.

 

section “pre-boot diagnostics

 

 

audio signal” in this chapter).

 

2.

Contact HP Support (refer to

 

 

page 68).

 

 

 

If you still have a problem, run HP e-Diagtools or Diagtools (refer to page 65).

There is no image during boot and the screen is blank.

Make sure...

How

 

 

The line voltage switch, located

See the section “screen is blank

on the back of your workstation,

because the system failed to boot”

is set to 115.

in this chapter.

 

 

If the Workstation starts and you still have a problem, run HP e-Diagtools (refer to page 65).

Chapter 3

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