troubleshooting your workstation

hp Diagtools hardware diagnostics

starting e-Diagtools from the utility partition

NOTE

NOTE

This method will only work if the diagnostics partition on your hard disk drive is intact.

1.Restart your workstation and select “diagtools” from the “LILO menu.”

2.In the menu, select the option to run e-Diagtools hardware diagnostics.

starting e-Diagtools from the CD-ROM

1.Insert the e-Diagtools CD-ROM in the CD-ROM drive.

2.Restart the workstation.

3.Select the option to run the hardware diagnostics.

If you are unable to boot from your CD-ROM drive, restart your workstation and press F2 to enter HP’s Setup program. Check the Boot device settings to ensure that your workstation can boot from the CD-ROM.

running hp e-DiagTools

Make sure:

•The workstation model must match the CD-ROM (the CD-ROM is locked to a specific workstation model).

•CD-ROM drive has been configured to boot before the hard disk drive.

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Chapter 3