troubleshooting your workstation solving hardware problems

Table 3-2

Your Workstation Has a Hardware Problem (Continued)

 

 

 

 

 

You are using the correct driver. If

 

Download the latest driver from

 

you are using HP’s enhanced

 

HP’s Web at:

 

mouse, ensure that the correct

 

www.hp.com/go/workstationsupport

 

driver is installed. This driver is

 

 

 

 

 

provided with all Linux systems.

 

 

 

 

 

 

 

You are using the latest BIOS

 

Download the latest BIOS from

 

 

 

HP’s Web at:

 

 

 

www.hp.com/go/workstationsupport

 

 

 

 

 

The mouse is clean.

 

Clean the mouse ball as shown

 

 

 

below.

 

 

 

 

 

The mouse itself is not defective.

 

Replace the mouse with a unit

 

 

 

that is known to work or try the

 

 

 

mouse with another workstation.

 

 

 

 

If the workstation starts but you still have a problem, run HP

 

e-Diagtools (refer to page 65).

 

 

 

 

 

 

Your Workstation has no sound.

 

 

 

 

 

 

Check that...

 

How

 

 

 

 

 

The lime green

 

Either disconnect the lime green

 

Speaker/Headphone connector is

 

connector to activate the internal

 

plugged into the multi-media

 

speaker or plug-in headphones or

 

keyboard.

 

speaker into the keyboard.

 

 

 

 

62

Chapter 3