5

1A. Setting Up Service

Setting Up Your Device (page 2)

Activating Your Device (page 2)

Setting Up Your Voicemail (page 3)

Sprint Account Passwords (page 3)

Getting Help (page 4)

Setting Up Your Device

1.Install the battery:

Push the back cover up with your thumb until it disengages from the device and then slide it up to remove.

Align the battery’s exposed copper contacts with the battery connectors inside the battery compartment.

Insert the contact side of the battery first then gently push the battery into place.

Replace the back cover.

2.Press to turn the device on.

If your device is activated, it will turn on, search for Sprint service, and enter standby mode.

If your device is not yet activated, see “Activating Your Device” on page 2 for more information.

3.Make your first call.

Tap .

Use the onscreen keypad to enter a phone number.

Tap .

Note

Your device’s battery should have enough charge for your device to turn on and find a signal, set up your voicemail, and make a call. You should fully charge your battery as soon as possible. See “Charging the Battery” on page 12 for details.

When you turn on your device for the first time, you will be given options to let you quickly set up various accounts, such as Google™ account, Facebook™, Flickr®, Twitter™, Microsoft® Exchange ActiveSync, and other email accounts. We recommend that you skip these.

Activating Your Device

If you purchased your device at a Sprint Store, it is probably activated and ready to use.

If you received your device in the mail and it is for a new Sprint account or a new line of service, it is designed to activate automatically. To confirm your activation, make a phone call.

If you received your device in the mail and you are activating a new device for an existing number on your account, you will need to go online to activate your new device.

From your computer’s Web browser, go to www.sprint.com/activate and complete the onscreen instructions to activate your device.

When you have finished, make a phone call to confirm your activation. If your device is still not activated or you do not have access to the Internet, contact Sprint Customer Service at 1-888-211-4727for assistance.

21A. Setting Up Service

Page 12
Image 12
HTC Hero manual 1A. Setting Up Service, Setting Up Your Device, Activating Your Device