Tip

Do not press

while the device is being activated. Pressing

cancels the activation process.

 

 

 

 

 

 

Note

If you are having difficulty with activation, contact Sprint Customer Service by dialing 1-888-211-4727from any

 

other phone.

 

 

 

 

 

 

Setting Up Your Voicemail

Your device automatically transfers all unanswered calls to your voicemail, even if your device is in use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as your device is activated.

1.From the Home screen, tap .

2.Press and hold .

3.Follow the system prompts to:

Create your passcode.

Record your name announcement.

Record your greeting.

 

Note

Voicemail Passcode

 

 

Sprint strongly recommends that you create a passcode when setting up your voicemail to protect against

 

 

unauthorized access. Without a passcode, anyone who has access to your handset is able to access your

 

 

voicemail messages.

 

 

 

For more information about using your voicemail, see “Voicemail” on page 74.

Sprint Account Passwords

As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy.

Account Username and Password

If you are the account owner, you will create an account username and password when you sign on to www.sprint.com. (Click Need to register for access? to get started.) If you are not the account owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at www.sprint.com.

Voicemail Password

You’ll create your voicemail password (or passcode) when you set up your voicemail. See “Setting Up Your Voicemail“ for more information on your voicemail password.

Data Services Password

With your Sprint device, you may elect to set up an optional data services password to control access and authorize Premium Service purchases.

For more information, or to change your passwords, sign on to www.sprint.com or call Sprint Customer Service at 1-888-211-4727.

Setting Up Service

1A. Setting Up Service

3

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HTC Hero manual Setting Up Your Voicemail, Sprint Account Passwords, Account Username and Password Voicemail Password