Getting Help

Managing Your Account

Online: www.sprint.com

Access your account information.

Check your minutes used (depending on your Sprint service plan).

View and pay your bill.

Enroll in Sprint online billing and automatic payment.

Purchase accessories.

Shop for the latest Sprint phones.

View available Sprint service plans and options.

Learn more about data services and other products like Sprint Picture Mail, games, ringers, screen savers, and more.

From Your Sprint Device

Tap to check minute usage and account balance.

Tap to make a payment.

Tap to access a summary of your Sprint service plan or get answers to other questions.

From Any Other Phone

Sprint Customer Service: 1-888-211-4727.

Business Customer Service: 1-800-927-2199.

Sprint 411

Sprint 411 gives you access to a variety of services and information, including residential, business, and government listings; movie listings or showtimes; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge.

There is a per-call charge to use Sprint 411, and you will be billed for airtime.

Tap .

Sprint Operator Services

Sprint Operator Services provides assistance when you place collect calls or when you place calls billed to a local telephone calling card or third party.

Tap .

For more information or to see the latest in products and services, visit us online at www.sprint.com.

41A. Setting Up Service

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HTC Hero manual Getting Help, Managing Your Account, Sprint Operator Services