HTC Hero manual Retrieving Your Voicemail Messages, Clearing the Message Icon

Note When you are roaming off the Nationwide Sprint Network, you may not receive notification of new voicemail messages. Sprint recommends that you periodically check your voicemail by dialing 1 + area code + your

wireless phone number. When your voicemail answers, press and enter your passcode. Roaming rates apply when you access voicemail while roaming off the Nationwide Sprint Network.

Your device accepts messages even when it is turned off. However, your device notifies you of new messages only when it is turned on and you are in a Sprint service area.

Retrieving Your Voicemail Messages

You can review your messages directly from your wireless device or from any other touch-tone phone. To dial from your wireless device, either speed dial your voicemail or use the menu keys.

Using One-Touch Message Access

From the Home screen, tap , and then press and hold .

Using Another Phone to Access Messages

1.Dial your wireless phone number.

2.When your voicemail answers, tap .

3.Enter your passcode.

Tip	When you call into voicemail, you first hear the header information (date, time, and sender information) for the
	message. To skip directly to the message, tap	during the header.

Clearing the Message Icon

Your device may temporarily continue to display the message icon after you have checked your voice and text messages.

Open the Notifications panel (see “Notifications Panel” on page 8) and tap Clear notifications.

Voicemail Key Guide

Here’s a quick guide to your keypad functions while listening to voicemail messages.

Date/Time Send Reply Advance

Replay Rewind Forward

Erase Return Call Save

CancelHelpSkip

Sprint Service: The Basics

3A. Sprint Service: The Basics 75