HTC Hero manual Setting Roam Mode, Call Guard, Checking for Voicemail Messages While Roaming

Note

If you’re on a call when you leave the Nationwide Sprint Network, your call is dropped. If your call is dropped in an area where you think Sprint service is available, turn your device off and on again to reconnect to the network.

Checking for Voicemail Messages While Roaming

When you are roaming off the Nationwide Sprint Network, you may not receive on-device notification of new voicemail messages. Callers can still leave messages, but you will need to periodically check your voicemail for new messages if you are in a roaming service area for an extended period of time.

1.Dial 1 + area code + your phone number.

2.When you hear your voicemail greeting, tap .

3.Enter your passcode at the prompt and follow the voice prompts.

When you return to the Nationwide Sprint Network, voicemail notification will resume as normal.

Setting Roam Mode

Your device allows you to control your roaming capabilities. By using the Roaming menu option, you can determine which signals your device accepts.

Choose from two different settings on your dual-band phone to control your roaming experience.

1.Press > > Settings > Wireless controls > Mobile network settings.

2.Tap Roaming.

Sprint Only to access only the Sprint network and prevent roaming on other networks.

Automatic to seek service on the Nationwide Sprint Network. When Sprint service is unavailable, the device searches for an alternate system.

Call Guard

Your device has two ways of alerting you when you are roaming off the Nationwide Sprint Network: the onscreen roaming icon and Call Guard. Call Guard makes it easy to manage your roaming by requiring an extra step before you can place or answer a roaming call. (This additional step is not required when you make or receive calls while on the Nationwide Sprint Network.)

To turn Call Guard on or off:

1.Press > > Settings > Wireless controls > Mobile network settings.

2.Select the Call guard check box to turn on Call Guard; clear the check box to turn off Call guard.

Note

Your device’s Call Guard is turned off by default.

Voice dialing and speed dialing are not available when you are roaming with Call Guard enabled.

To place roaming calls with Call Guard on:

1.On the Phone screen, dial 1 + area code + the seven-digit number and tap .

2.Select Roam Call.

To answer incoming roaming calls with Call Guard on:

1.Press . (A message will be displayed notifying you that roaming charges will apply.)

2.Tap Answer.

Note

If the Call Guard check box is selected, you need to take extra steps to make and receive roaming calls.

82 3A. Sprint Service: The Basics