3A. Sprint Service: The Basics

Voicemail (page 74)

Text Messaging (SMS) (page 76)

Picture Messaging (MMS) (page 78)

Caller ID (page 80)

Call Waiting (page 80)

Making a 3-Way Call (page 81)

Call Forwarding (page 81)

Roaming (page 81)

Voicemail

Setting Up Your Voicemail

Your device automatically transfers all unanswered calls to your voicemail, even if your device is in use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as your device is activated.

1.From the Home screen, tap .

2.Press and hold .

3.Follow the system prompts to:

Create your passcode.

Record your name announcement.

Record your greeting.

Note

Voicemail Passcode

Sprint strongly recommends that you create a passcode when setting up your voicemail to protect against unauthorized access. Without a passcode, anyone who has access to your handset is able to access your voicemail messages.

Voicemail Notification

There are several ways your device alerts you to a new message:

By sounding the assigned ringer type.

By displaying at the top of your screen.

New Voicemail Message Alerts

When you receive a new voice message, your device alerts you and prompts you to call your voicemail.

To call your voicemail:

1.From the Home screen, tap .

2.Press and hold .

74 3A. Sprint Service: The Basics

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HTC Hero manual 3A. Sprint Service The Basics, Setting Up Your Voicemail, Voicemail Notification