Missed Call Notification

When you do not answer an incoming call, you will see the missed call icon in the status bar when you miss a call.

To check who the caller was, press and hold the status bar, and then slide your finger downward on the screen to open the Notifications panel. The missed call number or contact name is displayed.

Press > , and then tap Call history. Missed calls are indicated by the missed call icon ( ).

Calling Emergency Numbers

You can place calls to 911 (dial ), even if your device is locked or your account is restricted.

To call the 911 emergency number:

1.Tap Emergency call on the screen.

2.Tap , and then tap .

Enhanced 911 (E911) Information

This device features an embedded Global Positioning System (GPS) chip necessary for utilizing E911 emergency location services where available.

When you place an emergency 911 call, the GPS feature of your device seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location.

Important

Always report your location to the 911 operator when placing an emergency call. Some designated

 

emergency call takers, known as Public Safety Answering Points (PSAPs) may not be equipped to receive

 

GPS location information from your device.

 

 

In-Call Options

Pressing during a call displays a list of available in-call features. To select an option, tap the option. The following options may be available through the Options menu:

Note

When the device is completing a call, only the People and Speaker on options are available.

 

 

Add call to initiate a three-way call.

Hold to place the call on hold. Tap Unhold to continue the conversation.

People to display your contacts list.

Mute to mute the microphone. Tap Unmute to unmute the microphone.

Speaker on or Speaker off to route the device’s audio through the speaker or through the earpiece.

Tap Speaker On to route the device’s audio through the speaker. (You can adjust the speaker volume using the volume button on the side of the device.)

Tap Speaker Off to use the device’s earpiece.

WARNING

Because of higher volume levels, do not place the device near your ear during speakerphone use.

 

 

Device Basics

2A. Device Basics

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HTC Hero manual Missed Call Notification, Calling Emergency Numbers, In-Call Options, Enhanced 911 E911 Information