15.2 Error Message
Error message Possible causes What to do
Noor bad signal Thecable is not connected. Makesure the cable is connected correctly.
Thecable may be damaged or defective. Exchangethe cable.
Thechannel is not broadcasting.
Thechannel is
scrambledor not
available.
Thechannel has signal, but no video.
Thechannel is deleted by the broadcasting
company.
Thechannel is for data broadcasting.
Confirmif the channel is currently on air.
Theaudio is not
available.
Thechannel has signal, but no audio. Pressthe SOUNDTRACK button to confirm if
thechannel has audio.
Noaccess Nosubscription to this channel. Makesure you are subscribed to the channel.
Noauthorization. Ifthe product has been turned off for a long
time(standby or power off), please wait for
authorization.It may take up to 60 minutes.
Nocard inserted. Smartcard is not inserted. InsertSmartcard.
Incorrectcard WrongSmartcard is inserted. Insertappropriate Smartcard.
Smartcardis not inserted correctly. Pullout the Smartcard and reinsert it.
Smartcardis broken. Replacethe Smartcard.
15. Trouble Shooting