9. TROUBLE SHOOTING
9.3 Symptom
If your Automower® does not work as expected, follow the troubleshooting guide below.
There is a FAQ (Frequently Asked Questions) on www.automower.com which provides more detailed answers to a number of standard questions. It you still cannot find the reason for the fault, contact the local dealer.
Symptom | Cause | Action |
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The robotic lawn | The boundary wire is not laid in a long | Check that the charging station has |
mower has difficulty | straight line that is far enough out | been installed according to the |
docking with the | from the charging station. | instructions in 3.2 Installation of the |
charging station |
| charging station on page 16. |
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| The guide wire is not inserted in the | It is absolutely critical for operation |
| slot at the bottom of the charging | that the guide wire is perfectly straight |
| station. | and is in the correct position under |
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| the charging station. Therefore make |
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| sure that the guide wire is always in |
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| its slot in the charging station. See |
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| 3.6 Installation of the guide wire. |
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| The charging station is on a slope | Place the charging station on a |
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| surface that is entirely level. See |
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| 3.2 Installation of the charging station |
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| on page 16. |
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Uneven mowing | Automower® works too few hours per | Increase the mowing time, see |
results | day. | 6.3 Timer (1) on page 43. |
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| The proportion setting is incorrect in | Check that the correct Proportion |
| relation to the layout of the working | value is selected. See 6.4 Installation |
| area | (2) on page 44. |
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| Working area too large. | Try limiting the working area or |
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| extending the working time, see |
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| 6.3 Timer (1) on page 43. |
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| Dull blades. | Replace all the blades and screws so |
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| that the rotating parts are balanced. |
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| See 8.7 Blades on page 56. |
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| Long grass in relation to the set | Increase the cutting height and then |
| cutting height. | successively lower. |
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| Accumulation of grass by the blade | Check that the blade disc rotates |
| disc or around the motor shaft. | freely and easily. If not, screw off the |
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| blade disc and remove grass and |
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| foreign objects. See 8.4 Cleaning. |
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Automower® runs at | The clock on Automower® needs to | Set the clock, see 6.6 Settings (4) on |
the wrong time | be set. | page 49. |
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| The start and stop times for mowing | Reset the start time and stop time |
| are incorrect. | settings for mowing, see 6.3 Timer (1) |
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| on page 43. |
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