Troubleshooting

If you have any questions or problems not covered below, please consult your nearest Sony service facility.

 

Symptom

Remedy

 

 

 

Unit’s power

The ON/STANDBY switch

• Connect the mains lead securely.

 

doesn’t function.

 

 

 

 

 

The power is turned on but

• Moisture condensation has occurred. Turn the power off, unplug the

 

the unit doesn’t operate.

mains lead and leave the unit to dry for over one hour.

 

 

 

Clock

The clock has stopped and

• The clock stops if the unit is disconnected from the mains for more

 

“-:--” lights in the display

than one hour. Reset the clock (and timer).

 

window.

 

Playback

The playback picture does not

 

appear on the TV screen.

Make sure the TV is set to the VCR’s programme position. If you are using a monitor, set it to video input.

If the unit is connected to the TV only with the aerial cable, make sure that the RF MODULATOR switch on the rear panel is set to ON.

The picture is not clear.

Adjust the tracking with the TRACKING NORMAL/SLOW buttons.

The video heads are dirty (see below). Clean the video heads using the Sony V-25CL video head cleaning cassette. If this cleaning cassette is not available in your area, have the heads cleaned at your nearest Sony service facility (a standard service charge will be required). Do not use a commercially available wet-type cleaning cassette, as it may damage the video heads.

The video heads may have to be replaced. Consult your local Sony service facility for more information.

Place the TV away from the audio components.

The picture rolls vertically

Adjust the vertical hold control on the TV or monitor.

during picture search.

 

 

 

 

 

The picture has no sound.

The tape is defective. Use a new tape.

The sound is unstable or has an echo.

When you play a tape with the same sound recorded on both the hi- fi and normal sound tracks, make sure the AUDIO MIX option in the SET UP MENU is set to OFF.

Symptoms caused by contaminated video heads

• Normal picture

• Rough picture

• Unclear picture

• No picture (or

 

 

 

black & white

 

 

 

screen appears)

initial terminal

continued

Additional Information

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Sony SLV-AV100UX operating instructions Troubleshooting, Symptoms caused by contaminated video heads