6.CRU and Courier or Depot Service

This type of Warranty Service is a combination of Type 1 and Type 3 (see above).

7.CRU and Customer Carry-In or Mail-In Service

This type of Warranty Service is a combination of Type 1 and Type 4 (see above).

When a 5, 6, or 7 type of warranty service is listed, IBM will determine which type of warranty service is appropriate for the repair.

*This type of service is called ThinkPad® EasyServ or EasyServ in some countries. The IBM Machine Warranty worldwide Web site at http://www.ibm.com/servers/support/machine_warranties/ provides a worldwide overview of IBM’s Limited Warranty for Machines, a Glossary of IBM definitions, Frequently Asked Questions (FAQs) and Support by Product (Machine) with links to Product Support pages. The IBM Statement of Limited Warranty is also available on this site in 29 languages.

To obtain warranty service contact IBM or your IBM reseller. In Canada or the United States, call 1-800-IBM-SERV (426-7378). In other countries, see the telephone numbers below.

Country or Region

Telephone Number

Country or Region

Telephone Number

 

 

 

 

Africa

+44 (0) 1475 555 055

Japan

Desktop:

 

 

 

0120-887-870

 

 

 

v Overseas calls:

 

 

 

81-46-266-1084

 

 

 

ThinkPad:

 

 

 

0120-887-874

 

 

 

v Overseas calls:

 

 

 

81-46-266-1084

 

 

 

IntelliStation and

 

 

 

xSeries:

 

 

 

81-46-266-1358

 

 

 

PC Software:

 

 

 

0120-558-695

 

 

 

v Overseas calls:

 

 

 

81-44-200-8666

 

 

 

 

Argentina

0800-666-0011

Luxembourg

298-977-5063

 

 

 

 

Australia

131-426

Malaysia

(60) 3-7727-7800

 

 

 

 

Austria

01-24592-5901

Mexico

001-866-434-2080

 

 

 

 

Bolivia

0800-0189

Middle East

+44 (0) 1475 555 055

 

 

 

 

Belgium

Dutch: 02-210 9820

Netherlands

020-514 5770

 

French: 02-210 9800

 

 

 

 

 

 

Brazil

55-11-3889-8986

New Zealand

0800-446-149

 

 

 

 

B-16IBM USB 2.0 Memory Keys: User’s Guide

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IBM 2 manual CRU and Courier or Depot Service, CRU and Customer Carry-In or Mail-In Service