Appendix C. Guarantee supplement for Mexico

This supplement is considered part of IBM’s Statement of Limited Warranty and shall be effective solely and exclusively for products distributed and commercialized within Territory of the Mexican United States. In the event of a conflict, the terms of this supplement shall apply.

All software programs pre-loaded in the equipment shall only have a thirty- (30) day guarantee for installation defects from the date of purchase. IBM is not responsible for the information in such software programs and/or any additional software programs installed by you or installed after purchase of the product.

Services not chargeable to the guarantee shall be charged to the final user, prior an authorization.

In the event that warranty repair is required please call the IBM Support Center at 001-866-434-2080, where you will be directed to the nearest Authorized Service Center. Should no Authorized Service Center exist in your city, location or within 70 kilometers of your city or location, the guarantee includes any reasonable delivery charges related to the transportation of the product to our nearest Authorized Service Center. Please call the nearest Authorized Service Center to obtain the necessary approvals or information concerning the shipment of the product and the shipment address.

To obtain a list of Authorized Service Centers, please visit: http://www.pc.ibm.com/la/centros_de_servicio/servicio_mexico/ servicio_mexico.html

Manufactured by:

SCI Systems de México, S.A. de C.V.

Av. De la Solidaridad Iberoamericana No. 7020

Col. Club de Golf Atlas

El Salto, Jalisco, México

C.P. 45680,

Tel. 01-800-3676900

Marketing by:

IBM de México, Comercialización y

Servicios, S. A. de C. V.

Alfonso Nápoles Gándara No 3111

Parque Corporativo de Peña Blanca

Delegación Álvaro Obregón

México, D.F., México

C.P. 01210,

Tel. 01-800-00-325-00

© Copyright IBM Corp. 2004

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IBM 2 manual Appendix C. Guarantee supplement for Mexico