Supported environment, Logical volume sizes, Hardware | IBM DS8000

Supported environment

Not all hardware and software combinations for OS/400 support the DS8000. This section describes the hardware and software pre-requisites for attaching the DS8000.

Hardware

The DS8000 is supported on all iSeries models which support Fibre Channel attachment for external storage. Fibre Channel was supported on all model 8xx onwards. AS/400 models 7xx and prior only supported SCSI attachment for external storage, so they cannot support the DS8000.

There are two Fibre Channel adapters for iSeries. Both support the DS8000:

2766 2 Gigabit Fibre Channel Disk Controller PCI

2787 2 Gigabit Fibre Channel Disk Controller PCI-X

Each adapter requires its own dedicated I/O processor.

The iSeries Storage Web page provides information about current hardware requirements, including support for switches. This can be found at:

http://www-1.ibm.com/servers/eserver/iseries/storage/storage_hw.html

Software

The iSeries must be running V5R2 or V5R3 (i5/OS) of OS/400. In addition, at the time of writing, the following PTFs are required:

V5R2

–MF33327, MF33301, MF33469, MF33302, SI14711 and SI14754

V5R3

–MF33328, MF33845, MF33437, MF33303, SI14690, SI14755 and SI14550

Prior to attaching the DS8000 to iSeries, you should check for the latest PTFs, which may have superseded those shown here.

Logical volume sizes

OS/400 is supported on DS8000 as Fixed Block storage. Unlike other Open Systems using FB architecture, OS/400 only supports specific volume sizes and these may not be an exact number of extents. In general, these relate to the volume sizes available with internal devices, although some larger sizes are now supported for external storage only. OS/400 volumes are defined in decimal Gigabytes (109bytes).

Table B-1gives the number of extents required for different iSeries volume sizes.

Table B-1 OS/400 logical volume sizes

Model type		OS/400	Number	Extents	Unusable	Usable
		Device	of LBAs		space	space%
Unprotected	Protected	Device	of LBAs		space	space%
Unprotected	Protected	size (GB)			(GiB)
		size (GB)			(GiB)

2107-A01	2107-A81	8.5	16,777,216	8	0.00	100.00

2107-A02	2107-A82	17.5	34,275,328	17	0.66	96.14

374DS8000 Series: Concepts and Architecture

Image 396

IBM DS8000 manual Supported environment, Logical volume sizes, Hardware, Software, Table B-1 OS/400 logical volume sizes

Contents

IBM TotalStorage DS8000 Series Page IBM TotalStorage DS8000 Series Concepts and Architecture First Edition April Contents Page Benefits of virtualization Vi DS8000 Series Concepts and Architecture Summary Viii DS8000 Series Concepts and Architecture Page Page Index Xii DS8000 Series Concepts and Architecture Copyright License Trademarks Dfsort Preface Team that wrote this redbook Xvi DS8000 Series Concepts and Architecture Preface Xviii DS8000 Series Concepts and Architecture Become a published author Comments welcome Xx DS8000 Series Concepts and Architecture Part 1 Introduction DS8000 Series Concepts and Architecture Introduction to the DS8000 series DS8000, a member of the TotalStorage DS family Overview of the DS8000 seriesInfrastructure Simplification Business Continuity DS8000 Base frame Hardware overview Storage capacity Storage system logical partitions LPARsStorage Hardware Management Console S-HMC for the DS8000 IBM Standby Capacity on Demand offering for the DS8000 Supported environments Resiliency Family for Business Continuity IBM TotalStorage FlashCopy IBM TotalStorage Metro Mirror Synchronous Pprc Service and setup Three-site solutionInteroperability IBM TotalStorage Global Mirror Asynchronous Pprc Positioning Common set of functionsDS8000 compared to ESS IBM TotalStorage DS Command-Line Interface DS CLI Common management functionsDS8000 compared to DS6000 IBM TotalStorage DS Storage Manager Scalability and configuration flexibility Future directions of storage system LPARsDS Open application programming interface Sequential Prefetching in Adaptive Replacement Cache Sarc PerformanceIBM TotalStorage Multipath Subsystem Device Driver SDD Performance for zSeries Summary 16 DS8000 Series Concepts and Architecture Part 2 Architecture 18 DS8000 Series Concepts and Architecture Components Frames Base frame Expansion frame Rack operator panel Architecture Rack operator panel SAN fabric Server-based SMP design Cache management Components Processor complex Randomseq Components Service processor and Spcn Front viewRear view Processor memory RIO-G 2 I/O enclosures Disk subsystem Rear viewDevice adapters Disk enclosures DS8000 device adapter Non-switched FC-AL drawbacks DS8000 disk enclosure Switched FC-AL advantages 11 DS8000 disk enclosure DS8000 switched FC-AL implementation 12 Disk enclosure switched connections Expansion Arrays and spares 14 DS8000 switched loop layout Arrays across loops Host adapters AAL benefitsDDMs Ficon and Fibre Channel protocol host adapters Control units and logical pathsEscon distances Remote Mirror and Copy with Escon Power and cooling Rack Power Control cards RPCFibre Channel supported servers Fibre Channel distances Primary power supplies Processor and I/O enclosure power suppliesDisk enclosure power and cooling Battery backup assemblies Ethernet switches 42 DS8000 Series Concepts and Architecture Storage system LPARs Logical partitions Introduction to logical partitioning Virtualization Engine technologyPartitioning concepts Partitions Building block Physical partitioning PparLogical partitioning Lpar Software and hardware fault isolation Dynamic logical partitioningMicro-Partitioning Virtual I/O Why Logically Partition? Server consolidationProduction and test environments Application isolation DS8000 and Lpar Lpar and storage facility imagesIncreased flexibility of resource allocation 2 DS8300 Lpar implementation DS8300 Model 9A2 Lpar and storage facility image Storage facility image hardware components DS8300 Lpar resource allocation Storage Facility Image Processor complex Processor and memory allocations 4 DS8300 Model 9A2 configuration options RIO-G interconnect separation DS8300 example configuration Model conversion Lpar security through Power Hypervisor Phyp Model conversions regarding Lpar functionality Lpar and Copy Services Lpar protection Power Hypervisor Lpar benefits FlashCopyRemote mirroring Storage system LPARs Logical partitions Addressing capabilities with storage facility images Example of storage facility images in the DS8300 DS8300 addressing capabilities 60 DS8000 Series Concepts and Architecture RAS Naming Storage complexStorage unit Storage facility image Processor complex RAS Processor complex Reliability, availability, and serviceability Permanent monitoring Memory reliability, fault tolerance, and integrity Self-healing+1 redundancy Fault masking Concurrent MaintenanceHypervisor Storage image independence Resource deallocation Server RAS RIO-G a self-healing interconnect2 I/O enclosure Metadata checks Server failover and failback Data flow Failover Normal data flow NVS recovery after complete power loss Failback Host connection availability Single or multiple path Enclosure SAN/FICON/ESCON switches Multi-pathing software Open systems host connection ZSeries host connection Switched disk connections Disk path redundancy RAID-5 overview RAID-10 overviewRAID-5 theory RAID-5 implementation in the DS8000 Spare creation RAID-10 theoryRAID-10 implementation in the DS8000 Predictive Failure Analysis PFA Floating sparesHot plugable DDMs Battery backup units Rack power control card RPCDisk scrubbing Rack cooling fans Building power loss Power fluctuation protectionPower control of the DS8000 Emergency power off EPO Microcode updates Installation process Management console HMC considerationsDifferent code versions across storage images Virtualization concepts Virtualization definition Storage system virtualization Abstraction layers for disk virtualization Storage Facility virtualization Array sites Physical layer as the base for virtualization Arrays Array site Ranks Creation of an array Extent pools Forming an FB rank with 1 GB extents Server0 Logical volumes CKD volumesFixed Block LUNs Volume with Allocation and deletion of LUNs/CKD volumes ISeries LUNs Logical subsystems LSS DB2 Volume access Address groups Volume group Host attachment 11 Host attachments and volume groups Summary of the virtualization hierarchy Placement of data 12 Virtualization hierarchy 13 Optimal placement of data Benefits of virtualization 101 102 DS8000 Series Concepts and Architecture IBM TotalStorage DS8000 model overview and scalability 103 DS8000 highlights Model naming conventions 2 DS8100 Model Maximum configuration for the Model 3 DS8300 Models 922 and 9A2 IBM TotalStorage DS8000 model overview and scalability Model comparison Designed for scalability Scalability for capacityLarge and scalable capacity DS8000 model comparison Scalability for performance Adding DDMsFuture plan Comparison of models for capacity Way I/O controllers Linear-scalable architecture RIO-G Benefit of the DS8000 for scalability Model upgrades Model conversions 114 DS8000 Series Concepts and Architecture Copy Services 115 Introduction to Copy Services Copy Services functionsPoint-in-Time Copy FlashCopy Read from the source volume Read from the target volumeWrite to the source volume Point-in-Time Copy function authorization Refresh target volume also known as Incremental FlashCopyFlashCopy options No background copy option Data Set FlashCopy Incremental FlashCopy Multiple Relationship FlashCopy Data Set FlashCopy What is Consistency Group FlashCopy? Consistency Group FlashCopy FlashCopy to Pprc Primary Volume FlashCopy Source Volume FlashCopy Target Volume Inband Commands over Remote Mirror link Remote Mirror and Copy Peer-to-Peer Remote CopyPersistent FlashCopy Metro Mirror Synchronous Pprc Global Copy PPRC-XD Metro Mirror Global Mirror Asynchronous Pprc Global Copy How Global Mirror works Global Mirror Global Mirror How it works OS Global Mirror XRC Secondary server 11 z/OS Global Mirror Comparison of the Remote Mirror and Copy functions 12 z/OS Metro/Global Mirror Global Copy PPRC-XD What is a Consistency Group? What is data consistency? How does Consistency Group keep data consistency? 1st LSS13 Interfaces for Copy Services Storage Hardware Management Console S-HMC 16 DS8000 Copy Services network components DS Storage Manager Web-based interface DS Command-Line Interface DS CLI Tip What is changed from the ESS CLI?DS Open application programming Interface API Interoperability with ESS Future Plans 140 DS8000 Series Concepts and Architecture Part 3 Planning and configuration 141 142 DS8000 Series Concepts and Architecture Installation planning 143 Packaged dimensions and weight for DS8000 models General considerationsDelivery requirements Installation site preparation Floor and space requirements145 Installing on raised or nonraised floors Meeting floor load requirementsCalculating space requirements Power requirements Power controlDS8000 dimensions 147 Power outlet requirements Input voltage requirements Power connector requirements Power consumption and environmental informationEnvironmental requirements Fans and air intake areas Host attachment Attaching to open systems hostsCooling the storage complex ESCON-attached S/390 and zSeries hosts FICON-attached S/390 and zSeries hosts151 Where to get the updated information for host attachment Host systems attachmentSAN Fabric products Network and SAN requirements HMC network requirementsChannel extension technology products 153 Remote power control requirements Remote support connection requirementsSAN requirements 155 156 DS8000 Series Concepts and Architecture Configuration planning 157 Configuration planning overview Storage Hardware Management Console S-HMC S-HMC and Ethernet switches External S-HMC Remote services HMC software componentsDS Storage Manager 161 Required ports HMC network topology Dial-up connection Secure high-speed connection163 Remote access Call home HMC security considerations Security mechanism 1 Console must initiate sessionSecurity mechanism 2 Public key encryption 165 Security mechanism 3 Login security FTP Offload optionHMC user management Operating environment license OEL required feature Licensed function indicatorsDS8000 licensed functions 167 Optional features Operating environment license feature codesPoint-in-Time Copy function 2244 Model PTC License scope for each DS8000 licensed function Point-in-Time Copy PTC feature codes Remote Mirror and Copy RMC feature codesRemote Mirror and Copy functions 2244 Model RMC Remote Mirror for z/OS 2244 Model RMZ Parallel Access Volumes 2244 Model PAV Remote Mirror for zSeries RMZ feature codesParallel Access Volumes PAV feature codes Ordering licensed functions 171 User authorize to FlashCopy 25 TB of CKD data Solution Disk storage feature activation 173 Logical configurations Capacity planningScenarios for managing licensing Adding storage capacity to an existing licensed function 175 CKD RAID rank capacity Sparing rules FB RAID rank capacity Sparing examples 177 Sparing Example 2 RAID-10 179 11 Sparing example 3 RAID-5 Different capacity, same RPM Sparing Example 4 RAID-5 IBM Standby Capacity on Demand Standby CoD Capacity and well-balanced configuration 181 DDM to DA Mapping -- 2-way Data migration planning 183 Basic commands Operating system mirroringSoftware packages Remote copy technologies Migration services and appliances 6 z/OS data migration methods185 Planning for performance 15 Different data migration methods Parallel Access Volumes z/OS only Disk MagicSize of cache storage Number of host ports/channels Hot spot avoidance DS Storage Manager logical configuration 189 Configuration hierarchy, terminology, and concepts Storage configuration terminology PSeries1 PSeries2 Array sites ArraysRanks Extent pools Extent Pool Logical volumes Volume groups Volume Group Host System C Address groups Extent Pool Extent Pool Planning Raw or physical DDM layer Array site layerArray layer Logical Configuration flow Logical volume layerRank layer Extent pool layer Introducing the GUI and logical configuration panels Connecting to the DS8000 10 Entering the URL using the TCP/IP address for the S-HMC Welcome panel Real-time Manager configuration 12 The Welcome panel Copy Services Simulated Manager configuration Creating and defining the users and passwords Log Using the help panels information center 15 User administration panel Navigating the GUI 17 View of the information center 19 View of the storage complexes in the work area 20 View of the Storage Complexes section Radio buttons and check boxes 21 Storage unit view of the pull-down Logical configuration process Configuring a storage complex Configuring the storage unit 25 The General storage unit information panel Configuration advancement steps 28 Specify I/O adapter configuration panel Configuring the logical host systems 29 Create host systems, screen 31 View of the General host information panel 33 Define host ports panel, with updated host information Creating arrays from array sites Click Apply assignment and OK 36 The Definition method panel Creating extent pools 38 The Add arrays to ranks panel with FB selected Creating FB volumes from extents 39 The Definition method panel 42 The Define volume properties panel 41 The Select extent pool panel Creating volume groups Click Volume Groups 44 The Define volume group properties filled out Deleting LUNs and recovering space in the extent pool Assigning LUNs to the hostsClick Host Systems Creating CKD volumes Click Volumes → zSeriesCreating CKD LCUs Click Finish Displaying the storage unit Wwnn Click Storage Units 49 View of the Wwnn in the General panel 230 DS8000 Series Concepts and Architecture 231 Introduction Functionality Installation methods Supported environments Command flow ESS Copy Services command flow using ESS Copy Services CLI DS CLI command flow Secure socketsTCP/IP ports DS6000 command flow DS8000 split network Command flow for the DS6000 ESS CLI co-existence Storage management CLI co-existence Command modes Single command modeExample 11-1 Using DS CLI via a single command User security Interactive mode Script modeExample 11-4 Using DS CLI in interactive mode Example 11-3 Creating a DS CLI script Lists all available DS CLI commands Lists all DS CLI commands with syntax informationSyntax conventions User assistance Example 11-8 Use of the help -lcommand Return codesMan pages DS CLI return codes Example 11-11 Example of a configuration script Usage examplesExample 11-10 Return code examples Which CLI to use based on what hardware you have installed Mixed device environments and migration DS CLI migration example Migration tasksDetermining the saved tasks to be migrated Migration considerations A portion of the tasks listed by using the GUI Collecting the task details Converting the saved task to a DS CLI command Using the GUI to get the contents of a FlashCopy task Example 11-14 Using interactive dscli mode without profiles Converting a FlashCopy task to DS CLI Using DS CLI commands via a single command or script Procedure to create an encrypted password fileSetting up a profile Creating a user ID for use only with ESS Issuing a DS CLI command and scripting it Example 11-18 Establishing a FlashCopy with a single command Example 11-20 Using script mode Example 11-19 Creating an executable file 252 DS8000 Series Concepts and Architecture Performance considerations 253 What is the challenge? Speed gap between server and disk storageNew and enhanced functions Where do we start? 255 Switch from Escon to Ficon ports SSA backend interconnectionArrays across loops Pprc over Fibre Channel links Fibre Channel switched disk interconnection at the back end How does the DS8000 address the challenge?FC-AL shortcomings How the DS8000 series overcomes FC-AL shortcomings Memory 259 Fibre Channel device adapter New four-port host adapters POWER5 Heart of the DS8000 dual cluster design 261 RIO-G Interconnect RIO-G Interconnect 263 Performance and sizing considerations for open systems Vertical growth and scalability Workload characteristics Data placement in the DS8000Cache size considerations for open systems 265 LVM striping 266 DS8000 Series Concepts and Architecture Stripe size 267 Determining where to attach the host Determining the number of paths to a LUNSubsystem Device Driver SDD Dynamic I/O load-balancing Performance and sizing considerations for z/OS Connect to zSeries hosts269 Performance potential in z/OS environments 12 DS8100 frontend connectivity example partial view Appropriate DS8000 size in z/OS environments Processor memory size considerations for z/OS environments271 Or zSeries channel consolidation Disk array sizing considerations for z/OS environments 273 Configuration recommendations for z/OS Configure one extent pool for each single rank Minimize the number of extent pools 275 Extent pool0 Extent pool1 Plan for a reasonable number of extent pools 277 15 Mix of extent pools 278 DS8000 Series Concepts and Architecture 279 280 DS8000 Series Concepts and Architecture ZSeries software enhancements 281 Software enhancements for the DS8000 13.2 z/OS enhancementsScalability support Large Volume Support LVS Read availability mask supportBenefits of the scalability enhancements 283 Initial Program Load IPL enhancements 13.2.5 DS8000 definition to host softwareRead control unit and device recognition for DS8000 New performance statistics 285 Listdata Count 287 Listdata Counts report of DS8000 Listdata Status Resource Management Facility RMF 289 13.3 z/VM enhancements 13.4 z/VSE enhancementsMigration considerations Coexistence considerations TPF enhancements 291 292 DS8000 Series Concepts and Architecture Data migration in zSeries environments 293 Define migration objectives in z/OS environments Consolidate storage subsystems Consolidate logical volumes Considerations for new logical volume size295 Dynamic Parallel Access Volumes required for large volumes Example 14-1 Data Classes with EF attribute Keep source and target volume size at the current size 297 Data migration based on physical migration Summary of data migration objectivesPhysical migration with DFSMSdss and other storage software Software- and hardware-based data migration Data migration with Piper for z/OS299 Piper hardware Data migration with z/OS Global Mirror 301 Hardware- or microcode-based migration Bridge from Escon to Ficon with Metro/Global Copy Data migration with Metro Mirror or Global Copy 303 Pprcopy DDNAMEDD02 Query 305 Example 14-3 All data is replicated 491 Example 14-5 All data is replicated Data Set Services Utility Data migration based on logical migration307 Hierarchical Storage Manager, DFSMShsm System utilities 309 SMS Storage Groups migration source environment Example 14-8 Select SMS storage group in Scds Storage Group Application Selection Alter Volume Statuses Pool Copy Pool Backup only 311 Example 14-12 Confirmation about SMS volume status change ALL Volumes Altered 313 Combine physical and logical data migration 14.5 z/VM and VSE/ESA data migration Summary of data migration315 316 DS8000 Series Concepts and Architecture 317 318 DS8000 Series Concepts and Architecture Open systems support and software 319 Where to look for updated and detailed information Open systems supportSupported operating systems and servers DS8000 Interoperability Matrix IBM HBA Search ToolDS8000 Host Systems Attachment Guide TotalStorage Proven program Differences to the ESS Platform and operating system vendors’ pagesEmulex Corporation Atto Boot support Additional supported configurations RPQ Subsystem Device Driver Other multipathing solutions DS CLI IBM TotalStorage Productivity Center IBM TotalStorage Productivity Center MDM main panel Device Manager Sample Device Manager view TPC for Disk Sample screenshot of TPC for Disk Global Mirror Utility TPC for Replication Enterprise Remote Copy Management Facility eRCMF 332 DS8000 Series Concepts and Architecture Data migration in the open Systems environment 333 Tor Comparison of migration methods Host operating system-based migration Basic copy commands Copy raw devices Migration using volume management software Online copy and synchronization with rsync Backup and restore Migration using LVM mirroring Migration using backup and restore Subsystem-based data migration Metro Mirror and Global Copy Combination of Metro Mirror and Global Copy IBM Piper migration Piper migration IBM migration services Other migration applications Appendix A. Open systems operating systems specifics 343 Data placement considerations DS8000 Host Systems Attachment GuidePlanning Capacity planning considerations Unix performance monitoring tools IostatExample A-1 AIX iostat output System Activity Report SAR Example A-2 SUN Solaris iostat output Vmstat Example A-3 SAR Sample Output Other publications AIX host attachment scriptsFinding the World Wide Port Names Example A-4 Finding Fibre Channel adapter WWN Determine the installed SDD level Useful SDD commandsManaging multiple paths Subsystem device driver SDD Example A-7 lsvpcfg command Multipath I/O Mpio Determine the installed Sddpcm level Useful Mpio commandsExample A-8 lspath command result LVM configuration AIX access methods for I/OLVM striping LVM mirroring Boot device support AIX on IBM iSeriesDirect I/O Concurrent I/O Monitoring I/O performance IostatFilemon Example A-9 Filemon output file IBM Mpio FC Linux Existing reference material Implementing Linux with IBM Disk StorageLinux with zSeries and ESS Essentials Getting Started with zSeries Fibre Channel Protocol Important Linux issues Some Linux Scsi basicsTable A-1 Major numbers and special device files Missing device files Example A-10 Create new special device files for Scsi disks Managing multiple paths Limited number of Scsi devicesScsi device assignment changes RedHat Enterprise Linux RH-EL multiple LUN support Fibre Channel disks discovered before internal Scsi disks Adding FC disks dynamically Example A-12 Sample /etc/modules.confExample A-13 SCSi disks attached at system start time Linux on IBM iSeries Gaps in the LUN sequence Troubleshooting and monitoring /proc pseudo file systemExample A-16 Sample /proc/scsi/scsi file Performance monitoring with iostat Generic Scsi toolsExample A-17 Sample /proc/scsi/qla2300/x HBA and operating system settings Microsoft Windows 2000/2003SDD for Windows Windows Server 2003 VDS support Figure A-1 Microsoft VDS Architecture FC port configuration Volume Shadow Copy ServiceHP OpenVMS Geographically Dispersed Sites Volume configuration Configurations Command Console LUN OpenVMS volume shadowing Appendix A. Open systems operating systems specifics 372 DS8000 Series Concepts and Architecture Appendix B. Using DS8000 with iSeries 373 Logical volume sizes Table B-1 OS/400 logical volume sizesSupported environment Hardware Protected versus unprotected volumes Changing LUN protection Adding volumes to iSeries configuration Using 5250 interface Figure B-3 Work with Disk Configuration menu Adding volumes to an Independent Auxiliary Storage Pool Figure B-5 Confirm Add Units Figure B-7 iSeries Navigator Signon to iSeries window Figure B-9 SST Signon Figure B-11 New disk pool welcome Figure B-13 Confirm disk pool configuration Figure B-15 Choose the disks to add to the Disk Pool Figure B-17 New Disk Pool Summary Figure B-20 New Disk Pool shown on iSeries Navigator Multipath Avoiding single points of failure Configuring multipath Figure B-22 Single points of failure Adding multipath volumes to iSeries using 5250 interface Figure B-24 Example of multipath with iSeries Figure B-25 Adding multipath volumes to an ASP Adding volumes to iSeries using iSeries Navigator Figure B-27 Adding a multipath volume Figure B-28 New Disk Pool shown on iSeries Navigator Managing multipath volumes using iSeries Navigator Figure B-30 Example of multipath logical units Appendix B. Using DS8000 with iSeries Figure B-32 Multipath logical unit properties Multipath rules for multiple iSeries systems or partitions Figure B-33 Multipath connections Sizing guidelines Changing from single path to multipath Planning for arrays and DDMs Cache Number of iSeries Fibre Channel adapters Size and number of LUNsTable B-2 Capacity per I/O Adapter Recommended number of ranks Sharing ranks between iSeries and other serversTable B-3 Disk operations per second per RAID rank Connecting via SAN switches MigrationOS/400 mirroring Metro Mirror and Global Copy Figure B-35 Using Metro Mirror to migrate from ESS to DS8000 OS/400 data migration Figure B-36 Ending allocation for existing disk units Copy Services for iSeries FlashCopyRemote Mirror and Copy ISeries toolkit for Copy Services AIX on IBM iSeries Linux on IBM iSeries 406 DS8000 Series Concepts and Architecture Appendix C. Service and support offerings 407 IBM Web sites for service offerings IBM service offeringsIBM Implementation Services for TotalStorage disk systems IBM Implementation Services for TotalStorage Copy Functions IBM Geographically Dispersed Parallel Sysplex Gdps Enterprise Remote Copy Management Facility eRCMF IBM Operational Support Services Support Line IBM eServer iSeries Copy Services Appendix C. Service and support offerings 412 DS8000 Series Concepts and Architecture IBM Redbooks Other publications413 Online resources How to get IBM Redbooks Help from IBM 416 DS8000 Series Concepts and Architecture Index 417 DS CLI OEL Escon Ficon RH-EL BBU Spcn VSE IBM TotalStorage DS8000 Series Concepts and Architecture Page Page IBM TotalStorage DS8000 Series Concepts Architecture